“Little contact required but everything was very smooth. Delivered 2 days from order. Wish I'd ordered a few days later....I would have gotten a free glass, to add to the present of 2 good whiskies. They haven't been tasted yet as they were bought in advance for birthdays later in the year”
Thanks for the review Marilyn, it's great to hear everything went smoothly with your order.
Hope the presents are enjoyed! Apologies for you missing out on the glasses, maybe next time!
Best Wishes,
The Distillery Team
“I always find the first glass of a new whisky utterly objectionable, so always wait until the second before formulating an opinion. I still find the first sip a little stringent but after that enjoyable. The flavours are a bit thick for me and I prefer a little more subtlety. All the same, a very drinkable brew, although I can't help feeling I would have been better off with the Tokaji which I think I missed by a whisker.”
“Very quick to respond to a query about my order, and included free gin glasses in my order too. Very quick process from order being placed to delivery - impressed with the level of customer service.”
“Order not delivered. No idea what is happening with the order. I have emailed Glasgow Distillery and left a message on your answering machine no response to date.”
“My latest order delivery was rescheduled twice , and then delivered to a newsagents in Irvine , 10 MILES away ! instead of to my son's address in Kilmarnock. There was no proof of any attempted delivery by UPS ie card with parcels whereabouts etc , and I had to track it down and get my son to make the 20 mile round trip to collect it , I personally would never use UPS as they are very unreliable and do not respond to complaints.”
“My sister introduced me to your company she loves your gin, I’m a vodka person so she bought me your vodka as a present and I’m a total convert totally delicious. Plus delivery even in this climate was ace 5 stars all the way”
“I’m an islay peat monster so was sceptical… but this is lovely whisky
Shame it isn’t buy one get one free
Nice touch the personalised bottles for Christmas gifts
Quick delivery…. It’s a 10/10 from me”
“I am happy with my purchase, the bottle is beautifully design and I look forward to having the bottle with the family over the Christmas period. Delivery was quick as well.
However, the box for the bottle was not in best quality. The box is was a bit damaged and when I open the box to check the bottle, the box top had broke and it was not easy to store the bottle in the box, so I have thrown the box away. A shame as I would of love to keep the box.
Merry Christmas guys, have a good one.”
