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The Glasgow Distillery Co. Reviews

4.6 Rating 824 Reviews

91 %

of reviewers recommend The Glasgow Distillery Co.

Company Reviews

Product Reviews

4.6

Based on 824 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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The Glasgow Distillery Co. 5 star review on 4th April 2024

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The Glasgow Distillery Co. 5 star review on 2nd June 2022

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The Glasgow Distillery Co. 5 star review on 20th January 2022

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The Glasgow Distillery Co. 5 star review on 31st May 2021

Stephen Sparshott

18

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Little contact required but everything was very smooth. Delivered 2 days from order. Wish I'd ordered a few days later....I would have gotten a free glass, to add to the present of 2 good whiskies. They haven't been tasted yet as they were bought in advance for birthdays later in the year”

Posted 1 year ago

Thanks for the review Marilyn, it's great to hear everything went smoothly with your order. Hope the presents are enjoyed! Apologies for you missing out on the glasses, maybe next time! Best Wishes, The Distillery Team

Posted 1 year ago

“Very fast service! Tastes great”

Posted 1 year ago

Great to hear you enjoyed our products. Thank you for your kind words!

Posted 1 year ago

“Superb service for a superb product. Love this company”

Posted 1 year ago

“Great products & top class customer service, delivery comms etc.”

Posted 1 year ago

“I always find the first glass of a new whisky utterly objectionable, so always wait until the second before formulating an opinion. I still find the first sip a little stringent but after that enjoyable. The flavours are a bit thick for me and I prefer a little more subtlety. All the same, a very drinkable brew, although I can't help feeling I would have been better off with the Tokaji which I think I missed by a whisker.”

Posted 1 year ago

“Very quick to respond to a query about my order, and included free gin glasses in my order too. Very quick process from order being placed to delivery - impressed with the level of customer service.”

Posted 1 year ago

“Excellent product. Sampled at Glasgow Whisky Festival and the real stuff hasn't disappointed”

Posted 1 year ago

“Order not delivered. No idea what is happening with the order. I have emailed Glasgow Distillery and left a message on your answering machine no response to date.”

Posted 1 year ago

“I won’t know as I still haven’t received the order”

Posted 1 year ago

“Ups messed around with the scheduling a bit hence 3 stars. Not the best for accurate delivery dates.”

Posted 1 year ago

“Great little distillery.”

Posted 1 year ago

“My latest order delivery was rescheduled twice , and then delivered to a newsagents in Irvine , 10 MILES away ! instead of to my son's address in Kilmarnock. There was no proof of any attempted delivery by UPS ie card with parcels whereabouts etc , and I had to track it down and get my son to make the 20 mile round trip to collect it , I personally would never use UPS as they are very unreliable and do not respond to complaints.”

Posted 1 year ago

“Beautiful product and speedy delivery, very much looking forward to tasting this over Xmas”

Posted 1 year ago

“My sister introduced me to your company she loves your gin, I’m a vodka person so she bought me your vodka as a present and I’m a total convert totally delicious. Plus delivery even in this climate was ace 5 stars all the way”

Posted 1 year ago

“Very efficient service. Iam looking forward to savouring my first glass of the Signature 1770 Triple Distilled.”

Posted 1 year ago

“I’m an islay peat monster so was sceptical… but this is lovely whisky Shame it isn’t buy one get one free Nice touch the personalised bottles for Christmas gifts Quick delivery…. It’s a 10/10 from me”

Posted 1 year ago

“A well presented limited edition bottle of whisky at a keen price with a quick delivery. WELL Pleased.”

Posted 1 year ago

“Great choice.”

Posted 1 year ago

“I am happy with my purchase, the bottle is beautifully design and I look forward to having the bottle with the family over the Christmas period. Delivery was quick as well. However, the box for the bottle was not in best quality. The box is was a bit damaged and when I open the box to check the bottle, the box top had broke and it was not easy to store the bottle in the box, so I have thrown the box away. A shame as I would of love to keep the box. Merry Christmas guys, have a good one.”

Posted 1 year ago

“Wonderful bottle of 1770 golden beer cask finish (and 3 miniature gift set for tasting). Great packaging and prompt delivery. Thank you.”

Posted 1 year ago

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The Glasgow Distillery Co. is rated 4.6 based on 824 reviews