GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,676 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Info

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

Write Your review

Tell us how GEM Motoring Assist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I could naidered cheaper alternatives but found that GEM were by far the best value based on other customer reviews. It was simple and straightforward to get the cover I needed.”

Helpful Report

Posted 8 years ago

“Joining procedures were clear and easy to follow on the website, took only a few minutes and was hassle free”

Helpful Report

Posted 8 years ago

“Easy to understand and quick to sort”

Helpful Report

Posted 8 years ago

“Herd a lot about them, and good reviews all round but myself yet to use them.”

Helpful Report

Posted 8 years ago

“The site was easy to navigate and the payment section was easy to use”

Helpful Report

Posted 8 years ago

“just joined so not able to comment,but read reviews in which magazine,they really rated you.”

Helpful Report

Posted 8 years ago

“Joining was made very simple.”

Helpful Report

Posted 8 years ago

“I have just taken out breakdown cover and the assistant Lisa was very informative. She does a great job for GEM”

Helpful Report

Posted 8 years ago

“Joining is very easy to do”

Helpful Report

Posted 8 years ago

“Fast, simple and straightforward, having done the research it is nice to have such an efficient procedure when joining.”

Helpful Report

Posted 8 years ago

“i found it very easy to join online which is very important to me as i am deaf and struggle with the phone”

Helpful Report

Posted 8 years ago

“We found Alice at the call centre very helpful and friendly. We were very pleasantly surprised to find there was no tedious or lengthy wait going through various options before being put through to an operator. Also that your company does not use the very expensive telephone numbers, thus keeping the cost to your customers of telephone calls down. We hope you will continue to offer this service. Thank you”

Helpful Report

Posted 8 years ago

“You are absolutely wonderful”

Helpful Report

Posted 8 years ago

“No call-outs as yet, but easy to join, and the magazine is better that a lot of freebies provided by other companies.”

Helpful Report

Posted 8 years ago

“I cannot comment on the service, but the website was really good. One small problem though. Little confusion over cover, maybe change the 1 person etc to 1 driver 2 drivers etc. Initially my partner thought if we broke down you would leave her at the roadside LOL”

Helpful Report

Posted 8 years ago

“very easy to join - just hope if I ever break down things go as good!”

Helpful Report

Posted 8 years ago

“Gem is great value and it's my third year of membership. The sad thing is that I chose a new policy because it was £17 cheaper than renewing. A later phone line would be great too as your members area forced me to use a different email address. This cost you a star, it's only my past positive experience that stopped me rating you lower. Sort these things out please.”

Helpful Report

Posted 8 years ago

“quick easy simple thank you”

Helpful Report

Posted 8 years ago

“price is not inviting initialy until you read the data....then your policy reads better than the others. we have used yourselves before, and been happy with your service but like many price is a deciding factor for us know and feel let down that come renewal time in that loyalty is not rewarded”

Helpful Report

Posted 8 years ago

“Was with them before and should have stayed with them having experienced others, however, i'm now back with them, very good on price and service.”

Helpful Report

Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,676 reviews