Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

GEM Motoring Assist Reviews

4.7 Rating 2,651 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

4.7

Based on 2,651 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

Write Your review

Tell us how GEM Motoring Assist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GEM Motoring Assist 5 star review on 6th June 2023

GEM Motoring Assist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, easy to deal with, problem free.”

Posted 2 years ago

“Thank you for helping me with an enquiry. prompt email reply. excellent price and cover. great peace of mind”

Posted 2 years ago

“Just joined online, straight forward to complete. I joined on the strength of their reviews. I have not yet used their recovery service (and hope I never have to) but I guess they can only really be judged when you have. Here’s to happy motoring🤗.”

Posted 2 years ago

“Relatively straightforward to join online though a little confusing to find the right buttons for Personal cover. This was clarified by a quick and helpful phonecall. After some years with a different company I am looking rorward to enjoying the excellent value for money that GEM represents.”

Posted 2 years ago

“I needed break down cover for myself and my partner on any cars we drive. I refuse to use direct debits, I didn't want my renewal payments automatically paid from my credit card and I wanted hard copy policy documents. I'm old fashioned but it is for good reason. So I was delighted to find GEM met these essential criteria. That is why I chose GEM.”

Posted 2 years ago

“Very pleasant staff member & helpful thankyou.”

Posted 2 years ago

“Excellent customer services.”

Posted 2 years ago

“Very simple and straightforward joining process; clear and precise documentation. Swift process. Delighted.”

Posted 2 years ago

“After some internet research I was happy to join Gem Assist, which was simple and at a good price.”

Posted 2 years ago

“I've just renewed for our second year. We're very impressed by the service as we had to ask for help twice in our first year (nothing for 7 years prior, changed provider to GEM and had two flat tyres in less than 10 months). Renewal process was also very simple, a few clicks away and it was done. Renewal quote was also competitive, it made sense just to renew directly. Very happy so far.”

Posted 2 years ago

“Quick and easy”

Posted 2 years ago

“Excellent personal assistance by Alison and staff..fully informative on service”

Posted 2 years ago

“Great service provided by Gem Motoring Assist. All around cover for an affordable price. Would prefer out of top breakdown covers.”

Posted 2 years ago

“The person who I spoke with was polite, valued you, and very professional. Straight answer to a straight question. Top marks.”

Posted 2 years ago

“Easy to join and downloaded app straight away”

Posted 2 years ago

“It was clear and simple to join that is what the rating above reflects as I am new to gem I cannot comment about their efficiency in the event of a breakdown and hope I never have too.”

Posted 2 years ago

“Couldn’t have been more helpful”

Posted 2 years ago

“My enquiry was quickly and courteously dealt with and Lisa also phoned me a second time to provide more details about the service GEM provides.”

Posted 2 years ago

“Rejoined after several years with cover provided by manufacturer. Previously had to use GEM to recover motor caravan and had superb service and received payment promptly.”

Posted 2 years ago

“Very straightforward to register and buy a cover at an affordable price.”

Posted 2 years ago

«
1
2
...
7
8
9
10
11
»

GEM Motoring Assist is rated 4.7 based on 2,651 reviews