GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,676 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Info

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward joining process”

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Posted 10 years ago

“i was very happy with the service the customer representative was professional and gave me good information and answered my questions in a friendly way”

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Posted 10 years ago

“Polite call centre staff, better response time than the other 2 major Breakdown Services, very helpful recovery personel. Cheaper than many organisations and GEM Magazine is a good read all in all Gem gives us confidence to travel the roads of Britain.”

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Posted 10 years ago

“Easy process via phone with clear information given and all questions answered.”

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Posted 10 years ago

“Easy to use site and quick process for buying the policy”

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Posted 10 years ago

“Best priced policy that covers everything and just about every vehicle. Why choose anyone else?”

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Posted 10 years ago

“In the last year I had to call twice, due to your garage putting the wrong part on my car ! Your call centre ask two many questions. Name / postcode/ membership number. Should be enough. There isn't a good time to break down. Little empathy goes a long way.”

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Posted 10 years ago

“Easy to join but its the subsequent service that counts.”

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Posted 10 years ago

“Always know the phone will be answered straight away. Know someone reliable, friendly and helpful will arrive quickly. Gem have never let me down. A great comfort to know help is just a phone call away.”

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Posted 10 years ago

“This review is based on my signup experience. So far so good. Straight forward. Easy. I have not had to call them out yet as I've only just signed up, so have no idea how good GEM customer service is.”

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Posted 10 years ago

“Nice n easy to apply and paying by PayPal was great too.”

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Posted 10 years ago

“Easy to navigate website, great introductory prices and a comprehensive recovery plans.”

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Posted 10 years ago

“Very quick. No superfluous questions”

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Posted 10 years ago

“It was a very simple process that was done in no time at all. In fact it has taken longer to write the review that it did to get comprehensive cover!”

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Posted 10 years ago

“Excellent cover and the price is so much cheaper than the other companies I checked.”

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Posted 10 years ago

“Easy to find the cover we were looking for”

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Posted 10 years ago

“An affordable premium, easy to use website with several payment methods, all backed up by great word-of-mouth praise by long-standing GEM Motoring Assist customers. As good if not better cover than the bigger motoring recovery organisations at a very much more reasonable cost. Great!”

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Posted 10 years ago

“Only just joined GEM but from the comparisons I have read from different reviews and the initial application process I feel confident I have made the right choice of breakdown providers. Hopefully wont need their services but if the worst should happen.............”

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Posted 10 years ago

“My telephone call regarding A typographical error with my account details was answered very promptly and the problem was resolved without any trouble.”

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Posted 10 years ago

“Having had to use the breakdown service while the car was parked outside the house we were happy with the response time to the call. We were taken aback by the call from GEM's contractor demanding payment even before the rescue vehicle had arrived which was repeated when the engine cut out immediately after the first rescue vehicle had left and a second had to be sent. However all was settled by GEM without delay.”

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Posted 10 years ago

GEM Motoring Assist is rated 4.7 based on 2,676 reviews