GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,676 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Info

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel the person whom dealt with me was Very helpful and answer ed my enquiry To best of ability Which was very good I was happy to recommend gem to my freinds”

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Posted 10 years ago

“Phone answered quickly. Pleasant and helpful adviser. Well done GEM (unlike AA who are a nightmare!!)”

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Posted 10 years ago

“Very straightforward. Wasn't able to setup a direct debit for some reason (suspect bank issue), but paying by card was as easy as expected. The option to pay by Paypal is also a handy alternative.”

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Posted 10 years ago

“Everything very efficiently sorted out as always. (Much better than 2 other well known breakdown companies!) The recovery man turned up within 20 minutes and had me back on the road 10 minutes later. Result!”

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Posted 10 years ago

“We broke down recently while on our way to Birmingham, contacted GEM and was greeted by a very friendly person (young lady didn't quite catch her name) who promptly put me at my ease and explained the procedure, the mechanic arrived within the time slot but, there was a slight miscommunication as our vehicle wasn't drive-able and we needed a low loader not just a mechanic, this was relayed back to GEM who then re-arranged the appropriate vehicle which arrived and then took us to a local garage of our choosing, apart from the mix up of transport all was handled very professionally and with excellent customer care. I have and will continue to recommend GEM to friends and family, if you should have the misfortune to break down you will certainly be in good hands (assuming you have cover with GEM) 5*s+. D.Jones (Mr)”

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Posted 10 years ago

“Excellent straightforward cover for a good price”

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Posted 10 years ago

“I FILLED A FORM IN ONLINE. WHATS TO SAY?”

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Posted 10 years ago

“Service is great when you need them - but the office team weren't so pleasant when I called about the renewal price. Prepared to overlook that as the rest of the GEM product is good.”

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Posted 10 years ago

“The renewal process was excellent and completed very quickly!”

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Posted 10 years ago

“I have always found the GEM service to be excellent but it bugs the hell out of me that every year you increase my premium to that which is being offered to new customers.”

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Posted 10 years ago

“Have used GEM for a few years now , received excellent service when we have had to call them out,just sorted cover out for my dad very straight forward price you see is price you pay not like others you think are a good price then there are numerous added extras,good value cover well done GEM.”

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Posted 10 years ago

“The best breakdown service that I have used ! And the most helpful staff I have encountered ! I would, and do, recommend GEM to everyone I meet !!”

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Posted 10 years ago

“If the breakdown & recovery process is as good as the initial experience of using the web site it should be a good service, as with all insurance you only really find out if it is any good when you need it. Hopefully it will be very good.”

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Posted 10 years ago

“Professional, patient, understanding, helpful and reassuring.”

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Posted 10 years ago

“The operative was very helpful. She recommended a family policy which made a big saving. I would certainly recommend you to friends”

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Posted 10 years ago

“Courteous, polite and professional. Haven't used the service yet but Which report was complimentary, which is why I purchased the cover.”

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Posted 10 years ago

“Easy site to use clear info good price.”

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Posted 10 years ago

“It was very good: easy to sign up online and the cover looks quite price competitive. I won't really know whether Gem are any good until I need to call them out, though.”

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Posted 10 years ago

“Signing up with GEM was an absolute doddle. I hope I never have to find out how good their customer service is when I'm out in the car!”