Hi, we're sorry to hear you've been unable to get hold of an agent. If you still haven't been able to speak to someone, please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can assist you further. Kind Regards.
“I’ve spent 3 days trying to get hold of this company regarding a policy I took out on Friday ! As they have me down as not smoking ! Never asked . Not drinking never asked . Non home owner . Never asked ! Never answer any calls on either number ! I now Want to cancel my policy as terrible service and can’t get hold of anybody .. do not use this company !!!”
Hi Wayne, we're sorry to hear you've been unable to get through to us. Would you be able to email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can investigate further for you? Kind Regards.
“Price was the cheapest and the process online was very simple indeed. No issues in setting up etc. Cannot comment reference service as have not had to use them yet.”
“I wanted to make a change to my policy… spent an hour on hold then gave up and emailed.. received email reply that it would take 72 hours to contact me! What on earth do you do if you’ve had an account! Disgusting I will not be renewing with them!”
Hi. We're sorry to hear of the delays you've been experiencing regarding customer services. If you would like us to assist you further, please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk. Kind Regards.
“The lady on the phone was very helpful and helped me get back on the road which I was very grateful for as my mum was in hospital after a bad break to her leg so I could get to her. Many thanks.”
Hi, we're sorry to hear you've been unable to get hold of us. Would you be able to email your request and Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can assist you further? Kind Regards.
“If you are using international driving license, it’s better if you convert yours to UK driving license before purchasing your car insurance from Insure 2 Drive.”
Hi Shazad, we're sorry to hear you've been having issues contacting our customer services team. If you still haven't been able to resolve your query, please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can assist you further. Kind Regards.
“To be honest i am a new customer and after reading reviews i was dubious, but pleasantly surprised that i didnt have to hold long and my problems were sorted quickly. The receptionist came on after 10 minutes and asked if i wanted to be called back as wait times were quite long. Also had quick response to an email. Would recommend, price was good. Spoke to Katie who was very helpful.”
