“Reasonable quote, although the comparison site said extras such as breakdown were added to total price however I had to add these at more extra cost on the website.”
Hi, we're sorry to hear that it wasn't clear regarding the cost of additional extras when quoting this. Would you be able to email your Policy/Quote Number to insure2drivefeedback@sabre.co.uk so we may investigate this further? Kind Regards.
“Disgraceful, increase premium of over 30% with no change in circumstance, vehicle or offences. Direct Debit was taken five days early as the policy auto-renewed which I would never had agreed to. When contacted customer services, the reply was "attached is your credit agreement showing the DD date" !
Surely, an agreement needs two or more parties or persons to "agree" I certainly did not "agree"to be ripped off !!!”
Hi Mr Miller , we're sorry to see this review and hear of your experience in regards to the renewal of your policy. If you would like us to investigate this further, please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk . Kind Regards.
“Expected call back within a couple of hours expected on 7th March regarding policy alteration. Three days later still waiting. Still as i am typing this on the phone waiting for an agent after 37Minutes. Having been promised to be transferred to an agent (by a human) 20 minutes ago.
Customer service stinks”
Hi Keith, we're sorry to see this review and hear of your experience. If you would like us to investigate this further, please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk. Kind Regards.
“they were very busy so I agreed to a call back, my problem was dealt with professionally and in a friendly helpful manner.
I was very happy with result”
“say's there is a LIVE CHAT in the Reviews, nope incorrect. Tried three times of which the second call after 13 minutes did answer but weirdly I got cut off due to bad signal, strange that is was over a digital line call. Gave up waiting for an answer for 30 minutes on the third call. Was 15:00 on a Saturday when tried a third time!! closes at 16:00, thanks for the £20 phone bill waiting to get answered. Only wanted to find out if I could add my son to the policy.”
HI Paul, we're sorry to see this review and hear you're having issues getting hold of someone to speak to. If you still have been unable to resolve your issue, would you be able to email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can assist further? Kind Regards.
“The customer service needs to upgrade their time management as there's long wait before calls were picked up. Price is very moderate and affordable. Delivery very good.”
