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Hastings Direct Reviews

4.2 Rating 52,210 Reviews
81 %
of reviewers recommend Hastings Direct
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“Great service, cheaper price than my previous insurers.”
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy to use site.”
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Posted 1 year ago
Hi Kirsteen, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“I am a new customer to Hastings Direct and found that their policy seemed to be the better value for money from the others that was offered to me. But, more importantly than that! I managed to speak to an actual "human being" within minutes of phoning them to clarify an up and coming change of vehicle in the not to distant future, and the gentleman was very helpful and informative. So thank you Hastings Direct. Mr. Terry Brown.”
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Posted 1 year ago
Hi Terry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Excellent level of motorbike insurance cover offered at a great price. All of the insurance documentation is available to view/access through their easy to use mobile app.”
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Posted 1 year ago
Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy to set up insurance at a resonable cost”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Great price Great service Thankyou”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Quick and efficient response. First time I have made a claim and was easy to do.”
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Posted 1 year ago
Hi Jaqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very good would use again”
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Posted 1 year ago
Hi Heddwyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very food 10”
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Posted 1 year ago
Hi Tadeusz, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“I feel That it would be better, to give an fair price in the first place and not make the custmer stuble there way round the same company to find a better price”
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Posted 1 year ago
Hi Ian, Thanks for your review, we’re sorry to hear you’re unhappy with the price of your renewal and we’d love to keep you as a customer. We always try to make sure your renewal price is competitive based on details we hold about you, so if those have changed, please let us know. Our renewal prices are always the same, or better, than prices we'd offer a new customer with the same details. You’ll find more information on our website. If your details have changed or you want to discuss your renewal in a bit more detail, please send us a message via Facebook or X (formerly Twitter). Thanks, Nicole, Social Media Team
Posted 1 year ago
“Staff were very helpful and found me the best quote”
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Posted 1 year ago
Hi Harry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy and quick process Cheap rate”
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Posted 1 year ago
Hi Dhruvinkumar, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Super Insurance policy”
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Posted 1 year ago
Hi Vinay, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Good price. Efficient service.”
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Posted 1 year ago
Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very competitive price for home insurance and also gives better cover as standard than more expensive providers”
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Posted 1 year ago
Hi Arthur, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Straight forward quick and easy”
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very helpful sorted my policy quickly.”
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Posted 1 year ago
Hi Timothy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very helpful easy to contact only had policy from April so far can't complain”
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Posted 1 year ago
Hi Grant, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“My policy hasn't started yet, but I am pleased with the cost of my premium and with the service from the Hastings agent with whom I spoke when arranging my policy.”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Efficient and pleasant customer service.”
Helpful Report
Posted 1 year ago
Hi Tiggy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Hastings Direct is rated 4.2 based on 52,210 reviews