Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.18

“Process was easy and very good app for phone to view documents”

Posted 1 year ago

Hi Garry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“I was extremely impressed with the quotation for my house insurance. I chose to include legal assistance and also home emergency. With or without these add-ons, Hastings Direct quoted the best prices by far, well lower than my past insurer over the past twelve months. I have also used Hastings for a number of years for car insurance too.”

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Posted 1 year ago

Hi Arthur, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Easy to set up and navigate round site and get access to policy documents. Reasonable price too”

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Posted 1 year ago

Hi Tracy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Great price, easy to contact, staff great.”

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Posted 1 year ago

Hi Gareth, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“After a nightmare 3 month policy with another provider Hastings Direct have been amazing. Great to know there are still companies who are happy to insure young drivers”

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Posted 1 year ago

Hi Joshua, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very easy app to use & understand”

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Posted 1 year ago

Hi Judith, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Competitive prices for car insurance. Very easy to complete the online forms.”

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Posted 1 year ago

Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Easy quick and good app . All good so far”

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Posted 1 year ago

Hi Kelly, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Good service Hooe you will provide best care for my car”

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Posted 1 year ago

Hi Maddumage, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Wonderful Easy and competitive.”

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Posted 1 year ago

Hi Judith, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“I believe you trick potential clients into believing you can cancel for free within the first few days you even include this is writing, but the reality is that you have sneaked a £20 admin fee into the T&Cs which you know most people don't read. I and my family have been using Hastings for years, but because of this sly move in fooling people to believe they can cancel for free, we will not be using you in the future.”

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Posted 1 year ago

Hi Chantel, Thanks for your review, we’re sorry to hear you’re unhappy about our fees. We appreciate no one wants to be charged fees but, like most other insurers, these cover some of our business costs - like the costs of staffing our contact centres, managing your policy, creating and sending documents and maintaining and developing our systems. We try to keep these in line with everyone else and make it as clear as possible how much these fees are and that they’re non-refundable. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very easy to set up..would highly recommend as i have.”

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Posted 1 year ago

Hi Terry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“It was very easy to go on line and complete”

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Posted 1 year ago

Hi Marguerita, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Easy online quote. Easy to navigate.”

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Posted 1 year ago

Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Easy to arrange insurance.”

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Posted 1 year ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Will not use again”

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Posted 1 year ago

Hi, Thanks for your review. We’d love to know why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please send us a message via Facebook or X (formerly Twitter). Thanks, Nicole, Social Media Team

Posted 1 year ago

“Good and easy quote , quick completed .”

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Posted 1 year ago

Hi Chaby, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very pleasant and helpful on phone, and a good price , although haven't received documents through the post yet”

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Posted 1 year ago

Hi Brett, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Competitive quote easy to complete form”

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Posted 1 year ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Gentleman I spoke to was very polite. Service was great. Got everything on my policy that i asked for & more.”

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Posted 1 year ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

Hastings Direct Reviews