Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 51,197 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 25th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online purchase so simple”

Helpful Report

Posted 4 months ago

Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“Good policy”

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Posted 4 months ago

Hi Adarsh, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“I will know better when I swap my car insurance in April, please send me details.”

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Posted 4 months ago

Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“Hassle free application”

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Posted 4 months ago

Hi Denise, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“Great service”

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Posted 4 months ago

Hi Mandy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“Really helpful thank 😊”

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Posted 4 months ago

Hi Cheryl, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“I found the process of getting quotes and the policy easy to navigate and the videos helped understand the process for bring my first car and insurance policy.”

Helpful Report

Posted 4 months ago

Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“Very nice and reasonable price”

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Posted 4 months ago

Hello Noris, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team

Posted 4 months ago

“Easy fast and simple to set up.”

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Posted 4 months ago

Hello Stuart, I'm glad this was so straightforward and you had a positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team

Posted 4 months ago

“Found very easy to use and within minutes was all sorted out and happy with quote and done it”

Helpful Report

Posted 4 months ago

Hello James, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Posted 4 months ago

“The coverage I was looking for was easy to arrange on-line and the price was very competitive.”

Helpful Report

Posted 4 months ago

Hi, It’s great to see we could provide the level of cover you needed at a competitive price. Thank you for taking the time to leave us a five-star review, we really appreciate it. ~ Theo, Social Media Team

Posted 4 months ago

“Purchased car insurance after viewing a comparative site. Hastings Direct seemed to give me what I reqired at a sensible price. (not the cheapest).”

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Posted 4 months ago

Hi Judith, It’s great to see we could provide the level of cover you needed at a competitive price. Thank you for taking the time to leave us a five-star review, we really appreciate it. ~ Theo, Social Media Team

Posted 4 months ago

“Nothing specific but did not encounter any problems in switching to Hastings”

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Posted 4 months ago

Hello James, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team

Posted 4 months ago

“Happy to have renewed with Hastings but switching to a new policy before the old one expired caused difficulty with the company systems requiring calls into the organisation to resolve.”

Helpful Report

Posted 4 months ago

Hello Christopher, I'm sorry to see that this wasn't straightforward. Thank you for your patience while this was being dealt with and for choosing to renew with us this year. ~Theo, Social Media Team

Posted 4 months ago

“easy to follow information”

Helpful Report

Posted 4 months ago

Hello James, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team

Posted 4 months ago

“Not helpful all the time you have to keep pressing that thing and go online to check noooo. You have to look for something just put it in the vehicle and go”

Helpful Report

Posted 4 months ago

Hi,  Thanks for your review, we’re sorry you’re unhappy with the Youdrive policy. A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We appreciate that the nature of it can be frustrating if it doesn't work seamlessly. If you’d like to check out our other insurance options, head to our website or give us a call on 0333 321 9801. ~Theo, Social Media Team

Posted 4 months ago

“I found it easy to do”

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Posted 4 months ago

“Easy online application for house building insurance.”

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Posted 4 months ago

“Straight forward to fill in, Pleased with the price”

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Posted 4 months ago

Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“Very easy to get insurance sorted and like the speed of response when you ask a question. Kind regards Chris”

Helpful Report

Posted 4 months ago

Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

Hastings Direct is rated 4.2 based on 51,197 reviews