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Hastings Direct Reviews

4.2 Rating 50,600 Reviews
81 %
of reviewers recommend Hastings Direct
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Seems ok as an insurance
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Posted 3 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
i have got my insurance at a fair price and i am happy to be with hastings direct
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Posted 3 months ago
Hi, It’s great to see we could provide the level of cover you needed at a competitive price. Thank you for taking the time to leave us a five-star review, we really appreciate it. ~ Theo, Social Media Team
Posted 3 months ago
Szybko, sprawnie, zadowolony
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Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
Good value compared to the other competitors
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Posted 3 months ago
Hello, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 3 months ago
Excellent customer service from the beginning,very happy with the quotation. Look forward to a long lasting customer relations with Hastings, also have referred to friends.
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Posted 3 months ago
Hello, Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Posted 3 months ago
I found this insurance cover on a compare site. It had all the requirements I needed at the best price I had come across. As I had in fact heard of Hastings I went for this policy.
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Posted 3 months ago
Hello, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 3 months ago
Everything was simple to set up and obtain an acceptable quotation. I have not used the insurance so my 5* assessment is simply based on that
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Posted 3 months ago
Hello, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 3 months ago
Utterly rubbish and incompetent. Over 6 months and out car is still not repaired. Customer service doing nothing.
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Posted 3 months ago
Hi Paul, Hello, Thanks for your review, we’re sorry to read about your experience and to see that this isn't progressing as quickly as you need it to. Providing our customers with the best possible experience is always our top priority especially when it comes to making a claim, so we regret that you haven't received this. If you’d like to discuss this further or have any questions regarding when progress will be made, please call our Claims Team on 0333 321 9800. ~Theo, Social Media Team
Posted 3 months ago
She’s very helpful
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Posted 3 months ago
Hello, It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 3 months ago
It was very easy to get my insurance changed, did it online only took a few minutes.
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Posted 3 months ago
Hello, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 3 months ago
Offered excellent service
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Posted 3 months ago
Hello Eloise, this is really good to hear. Thanks for taking the time to share this with us. ~Theo, Social Media Team
Posted 3 months ago
It was easy to do , that is what I wanted and better.value than my old insurance
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Posted 3 months ago
Hello James, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 3 months ago
I had to speak with a lady regarding some unexpected additions to my new policy - soft copy of policy and auto renewal. She arranged a hard copy and removed the auto renewal. Excellent service. What is poor is to be given such an unecessary and hidden condition without choice.
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Posted 3 months ago
Hello, thank you for your feedback and for choosing to leave us a positive review. All policies are set to automatically renew unless you tell us. We do this so you’re never uninsured and so that if you forget to give us a call, you can still legally drive. I'm sorry if this wasn't clear. ~Theo, Social Media Team
Posted 3 months ago
Very easy to deal with and excellent response to my needs.
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Posted 3 months ago
Hello Athur, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 3 months ago
Very easy to understand, quick and efficient.
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Posted 3 months ago
Hello, It’s really lovely to see your feedback. Thank you for taking the time to share this with us, we truly appreciate it. ~ Theo, Social Media Team
Posted 3 months ago
Very easy to deal with great prices always ready to work with you to get the best cover at the best deal
Helpful Report
Posted 3 months ago
Hello, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 3 months ago
Easy to put app on, good insurance price, only negative is every month what happens if have good score or bad score?
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Posted 3 months ago
Hi Lewis, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Good policy but I paid lot xtra too have it by. Post but doesn’t seem to be happening to my satisfaction
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Posted 3 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
It was a good price and it was a simple process.
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Posted 3 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
excellent prices, super staff,very helpful,thank you
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Posted 3 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Hastings Direct is rated 4.2 based on 50,600 reviews