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Hastings Direct Reviews

4.2 Rating 51,262 Reviews
81 %
of reviewers recommend Hastings Direct
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Sally Webmark-Taylor
Verified Buyer
“Good quotes. Easy to understand information. No hickups on the site and the questins, pre-filled in info was easy to complete”
Helpful Report
Posted 8 months ago
Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Joshua Buck
Verified Buyer
“The guy I had on the phone came across as very genuine and personable. He was very helpful.”
Helpful Report
Posted 8 months ago
Hi Joshua, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Christine Austin
Verified Buyer
“Recently reviewed my mothers home insurance, help given promptly and courteous phone handler with clear information, very helpful and understanding.”
Helpful Report
Posted 8 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Arthur Luscombe
Verified Buyer
“Just changed my car insurance to Hastings Direct,so far very pleased I changed ,will be able to give a better review in six months time.”
Helpful Report
Posted 8 months ago
Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“Easy to review site and adjust required cover accordingly”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Lakhvir Singh
Verified Buyer
“Excellent, very good”
Helpful Report
Posted 8 months ago
Hi Lakhvir, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“You cancelled our policy with no request from us. We will never use Hastings again”
Helpful Report
Posted 8 months ago
Hi,  Thanks for your review, we’re sorry you’re unhappy your policy was cancelled.   We normally cancel a policy when the conditions of your insurance haven’t been met. If you believe that this policy was cancelled incorrectly, please give us a call on 0333 321 9801 so our team can take a look at this for you. ~Theo, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“-0 ratings because they want yo monitor the way you drive which is none of their business.”
Helpful Report
Posted 8 months ago
Hello, Thanks for your review, we’re sorry you’re unhappy with the terms of your YouDrive policy.  A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy as it is made clear there what kind of policy this is. If you’d like to check out our other insurance options, head to our website or give us a call on 0333 321 9801. ~Theo, Social Media Team
Posted 8 months ago
Christopher Mcdermott
Verified Buyer
“More cover less money”
Helpful Report
Posted 8 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Anonymous
Verified Buyer
“Other than the website not working to process my quote the person on the phone was very helpful and ensured i was able to process my quote.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Tanisha Althia McNeil
Verified Buyer
“It was easy and straightforward. The price was right.”
Helpful Report
Posted 8 months ago
Hi Tanisha, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Anonymous
Verified Buyer
“My car insurance has been with Hastings for a number of years. They've always beaten other quotes, and this year were able to almost halve my and my husband's joint quotes by switching a multicar policy. He's converted. I did have cause to make a claim some years ago and Hastings were brilliant.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Anonymous
Verified Buyer
“Good Service”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Jonathan Leigh
Verified Buyer
“All good for me thank you”
Helpful Report
Posted 8 months ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Louise Ross
Verified Buyer
“Excellent insurance company with exceptional customer service. I’m now using these for 3 Cars/House ins etc. Would certainly recommend”
Helpful Report
Posted 8 months ago
Hi Louise, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Barry Sampson
Verified Buyer
“Excellent product with extensive coverage for an outstanding price”
Helpful Report
Posted 8 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
James Hutchinson
Verified Buyer
“Great service at a reasonable price .adviser very helpful”
Helpful Report
Posted 8 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Rakesh Vasishtha
Verified Buyer
“Very helpful”
Helpful Report
Posted 8 months ago
Hi Rakesh, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Libby Smith
Verified Buyer
“Hastings already provide insurance for another family member and the level of competence with the company reflected on my choice.”
Helpful Report
Posted 8 months ago
Hi Libby, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Tomasz Piotr Trybalski
Verified Buyer
“quickly and efficiently”
Helpful Report
Posted 8 months ago
Hi Tomasz, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Hastings Direct is rated 4.2 based on 51,262 reviews
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