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Hastings Direct Reviews

4.2 Rating 50,193 Reviews
81 %
of reviewers recommend Hastings Direct
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Helmut Auer
Verified Buyer
“Excellent service”
Helpful Report
Posted 8 months ago
Hi Helmut, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Mandy Caborn
Verified Buyer
“Gentleman I spoke to had good insight into the question I asked him. Very polite and helpful. 10 out of for his customer service, what a pleasure”
Helpful Report
Posted 8 months ago
Hi Mandy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Jenny Claughton
Verified Buyer
“Very helpful & friendly”
Helpful Report
Posted 8 months ago
Hi Jenny, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“So far so good, almost a month has passed.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Barry Collins
Verified Buyer
“Supposed to be an online policy, and keeps telling me to download the app, despite my Lenovo tablet being less than 2 years old, and running a recent version of Android, tells me my tablet is not suitable for this version of the app "Rubbish"”
Helpful Report
Posted 8 months ago
Hello Barry, Thank you for your review, I'm sorry to see that this has been your experience. We would like to take a look at this and help in anyway we can. If you still need help, please email us at customersupport@hastingsdirect.com so we can take a look or raise this with the relevant team. ~Theo, Social Media Team
Posted 8 months ago
Christopher Jones
Verified Buyer
“Just easy to deal with, no nonsense and uncomplicated”
Helpful Report
Posted 8 months ago
Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Wendy Hayes
Verified Buyer
“Good price and easy to action payment, although the Hastings Direct app doesn't work and keeps sending me round in circles with my login details, can login fine to the website”
Helpful Report
Posted 8 months ago
Hi Wendy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Rohitsing Ramburuth
Verified Buyer
“Looked and searched the web Found premium far more reasonable and very competitive. Used Hastings previously and had no complaints”
Helpful Report
Posted 8 months ago
Hi Rohitsing, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Dimitar Shopov
Verified Buyer
“easy to work with good so far”
Helpful Report
Posted 8 months ago
Hi Dimitar, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Scott Chisholm
Verified Buyer
“Very quick to sign up to Hastings direct and a great price fir my insurance.”
Hastings Direct 5 star review on 19th May 2025
Helpful Report
Posted 8 months ago
Hi Scott, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Alistair Gourlay
Verified Buyer
“I like the app and monitoring device which has helped me assess driving styles. The information Available on the app is goood”
Helpful Report
Posted 8 months ago
Hi Alistair, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Andrzej Golucki
Verified Buyer
“Very good service, I recommend”
Helpful Report
Posted 8 months ago
Hi Andrzej, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Janet Griffiths
Verified Buyer
“Very easy to find what I needed, and easy to set everything up. Great value and very competitive pricing would recommend”
Helpful Report
Posted 8 months ago
Hi Janet, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Gareth Nurse
Verified Buyer
“All very easy to do”
Helpful Report
Posted 8 months ago
Hi Gareth, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Gareth Mileham
Verified Buyer
“Good service”
Helpful Report
Posted 8 months ago
Hi Gareth, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Ernest Trinidad
Verified Buyer
“VERY HELPFULL”
Helpful Report
Posted 8 months ago
Hi Ernest, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Timothy Carpenter
Verified Buyer
“Flexible to making the changes I needed”
Helpful Report
Posted 8 months ago
Hi Timothy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“Everything was easily achieved”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“Very good service”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Christine Pearson
Verified Buyer
“Very helpful and polite and cheaper than my other quotes”
Helpful Report
Posted 8 months ago
Hi Christine, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Hastings Direct is rated 4.2 based on 50,193 reviews
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