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Hastings Direct Reviews

4.2 Rating 50,681 Reviews
81 %
of reviewers recommend Hastings Direct
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Callum Smith
Verified Buyer
“Great price”
Helpful Report
Posted 8 months ago
Hi Callum, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Christian Marsac
Verified Buyer
“I have dowloaded the app so I could get my documents and I am very disappointed that I have no access to them. I get the message “Sorry your policy information isn’t available at the moment”. I am abroad and can’t prove that my insurance is valid even though I have paid for the policy in full. This is not good enough.”
Helpful Report
Posted 8 months ago
Hello Christian, I'm sorry to see that this isn't working as it should. If this is still the case, please delete the app, clear the cache on your device and then re-download the app. This has been found to fix the issue. If that fails, please give us a call when you can on 0333 321 9801 so we can take a look at this for you. We'll do all we can to help. ~Theo, Social Media Team
Posted 7 months ago
Jonathan Thorp
Verified Buyer
“Very easy to arrange and prompt response.”
Helpful Report
Posted 8 months ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Good to talk to somone, very helpfull with details requiered , all seemed straight forward Thankyou.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Easy to use website and good prices Happy with my purchase”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Ricky Bradley
Verified Buyer
“Very good insurance company 👌.”
Helpful Report
Posted 8 months ago
Hi Ricky, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“The policy was very well priced, easy to setup and pay for would definitely recommend.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Christopher Hare
Verified Buyer
“Very straightforward process.”
Helpful Report
Posted 8 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Easy to use & get a realistic price!!”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Janet Smith
Verified Buyer
“Easy website to use. Very competitive pricing and very quick with paperwork. App easy to download and has all the information you require.”
Helpful Report
Posted 8 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Jacquelyn Robertson
Verified Buyer
“Hastings Direct was easy to select”
Helpful Report
Posted 8 months ago
Hi Jacquelyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Easy to sort and take out the insurance, saved me over £400.00”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Reshwan Azizii
Verified Buyer
“Good service”
Helpful Report
Posted 8 months ago
Hi Reshwan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Markuss Ceplis
Verified Buyer
“I’ve just had issues with the app, keeps saying policy isn’t available at the moment but when I log in on the website my documents are there. Since I have a black box I really can’t tell if I’m performing well because the app doesn’t work.”
Helpful Report
Posted 8 months ago
Hello, I'm sorry to read about the poor experience you've had with this and I hope that some progress has been made regarding this. If you still need help, please give us a call on 0333 321 9801. We'll do all we can to help you. ~Theo, Social Media Team
Posted 7 months ago
Abbey Charlton
Verified Buyer
“My app doesn’t want to work. But other than that it’s been an easy process.”
Helpful Report
Posted 8 months ago
Hi Abbey, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Amritpal Singh
Verified Buyer
“NYC Hastings direct”
Helpful Report
Posted 8 months ago
Hi Amritpal, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Barry Smith
Verified Buyer
“Easy smooth process. Good price.”
Helpful Report
Posted 8 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Martyn Tamplin
Verified Buyer
“Very competitive price with everything I needed with policy”
Helpful Report
Posted 8 months ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Judith Hawker
Verified Buyer
“Quick & easy.”
Helpful Report
Posted 8 months ago
Hi Judith, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Terry Senior
Verified Buyer
“The price increased from my original quotation on the money supermarket website, when I queired the increase and requested to cancel the policy which woul not start until a month away. I was told I would have to pay a cancellation fee.”
Helpful Report
Posted 8 months ago
Hi Terry, We’re sorry to hear you’re unhappy about being charged the £20 arrangement fee. As part of buying a policy, you’re charged £20 to arrange the policy and ensure the relevant authorities know you are legally insured.. We make it as clear as possible that this is included as well as explaining our other fee amounts, and that they’re non-refundable. We apologise if you weren’t aware of this. ~Theo, Social Media Team
Posted 8 months ago
Hastings Direct is rated 4.2 based on 50,681 reviews
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