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Hastings Direct Reviews

4.2 Rating 52,166 Reviews
81 %
of reviewers recommend Hastings Direct
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Edward Costen
Verified Buyer
“Fabulous helpful staff Thank you for your help and patience”
Helpful Report
Posted 9 months ago
Hi Edward, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Martyn Moss
Verified Buyer
“Ecxellent help and service fron start to finish when insuring my new car”
Helpful Report
Posted 9 months ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Natasha Finch
Verified Buyer
“Very helful. And supported with setting up the policy.”
Helpful Report
Posted 9 months ago
Hi Natasha, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Beatrice Ozabor
Verified Buyer
“I like Hastings It is a good insurance company”
Helpful Report
Posted 9 months ago
Hi Beatrice, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“Very quick and easy to sort out”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Abdus Salam
Verified Buyer
“Easy and straight forward bought online policy with Hastings Direct. Definitely will recommend to family and friends.”
Helpful Report
Posted 9 months ago
Hi Abdus, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
James Thompson
Verified Buyer
“Hastings were the best on price & the extras included in the policy. Well done & thanks.”
Helpful Report
Posted 9 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Sally Jones
Verified Buyer
“Excellent everything you need to know is explained”
Helpful Report
Posted 9 months ago
Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Atobrhan Tekleab
Verified Buyer
“My support in the nice contact, thank you Hastings direct”
Helpful Report
Posted 9 months ago
Hi Atobrhan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“Great quick phone call and great staff”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Robert Lewis
Verified Buyer
“Service and support excellent”
Helpful Report
Posted 9 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Joniwa Hwenda
Verified Buyer
“The communication has been good . So far I am happy”
Helpful Report
Posted 9 months ago
Hi Joniwa, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Louise Clark
Verified Buyer
“Best Quote on the market, simple to understand and easy to purchase”
Helpful Report
Posted 9 months ago
Hi Louise, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“Prices change by hundreds of pounds frequenyly when obtaining quotes not helpful. Sometimes in the space of a few minutes not helpful as a consumer.”
Helpful Report
Posted 9 months ago
Hi, We’re sorry you’re unhappy with the price we offered. Your insurance policy and price are based on both your individual details and the world around you. This means any changes in your personal circumstances will usually mean your price changes as well. Other outside factors can impact the price of your policy too. For example, the cost of repairs or labour, theft in your area. There are also broader trends that can influence your price, such as inflation, or energy costs. When we offer a quote, we always try to give you the best price we can — based on the information you give us. To make sure we're always competitive, we also constantly monitor market trends and regularly adjust our prices. If you'd like to discuss this in more detail, visit www.hastingsdirect.com/contact-us and get in touch. Thanks, Nicole, Social Media team
Posted 9 months ago
Chantelle Wilkinson
Verified Buyer
“Absolute terrible experience, poor site, ridiculous long delay responding to messages and charged for your poor performance and site not working!! Extra charges given instead of reductions. Will never take insurance again with you or your subsidiary companies”
Helpful Report
Posted 9 months ago
Hi Chantelle, We’re sorry you’re unhappy with the price we offered. Your insurance policy and price are based on both your individual details and the world around you. This means any changes in your personal circumstances will usually mean your price changes as well. Other outside factors can impact the price of your policy too. For example, the cost of repairs or labour, theft in your area. There are also broader trends that can influence your price, such as inflation, or energy costs. When we offer a quote, we always try to give you the best price we can — based on the information you give us. To make sure we're always competitive, we also constantly monitor market trends and regularly adjust our prices. If you'd like to discuss this in more detail, visit www.hastingsdirect.com/contact-us and get in touch. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“Unfortunately we purchased the wrong policy which was not suitable but we were able to change it over the phone by a very helpful lady”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Christopher Ash
Verified Buyer
“very proffesional , efficient and friendly”
Helpful Report
Posted 9 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Arthur Rowley
Verified Buyer
“All was very good and clear thanks”
Helpful Report
Posted 9 months ago
Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Robert Boyd
Verified Buyer
“Very easy and simple yo deal with as well as being a very competitive quote pricewise”
Helpful Report
Posted 9 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Felix Ibe
Verified Buyer
“Nothing to report. It's my second policy with Hastings. To be fair, there has been no concerns.”
Helpful Report
Posted 9 months ago
Hi Felix, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Hastings Direct is rated 4.2 based on 52,166 reviews
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