Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 50,194 Reviews

81 %

of reviewers recommend Hastings Direct

Company Reviews

Metrics

Write Your review

Tell us how Hastings Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hastings Direct 5 star review on 19th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect Insurance”

Helpful Report

Posted 9 months ago

Hi Andrzej, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Very good, clear policy, looking forward to a great year.”

Helpful Report

Posted 9 months ago

Hi Cindy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Was easy to set up policy on line with a competitive price saving me money”

Helpful Report

Posted 9 months ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Purchased a new car and Hastings like for like were by far the best !”

Helpful Report

Posted 9 months ago

Hi Judith, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“As expected, purchasing this policy was smooth as the website was user friendly. I have car policies already so this was just an addition.”

Helpful Report

Posted 9 months ago

Hi Larry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Easy to deal with, great company been with them over 15 years with my car, always beat the competitors on price and now they have done the same for my motorcycle insurance.”

Helpful Report

Posted 9 months ago

Hi Tracy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Very easy an help full”

Helpful Report

Posted 9 months ago

Hi Harry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Bought a new bike but am appalled at the cost previously I was paying 120 fully comp but because I needed it for a new bike wasn't able to get it 3 weeks before and feel penalised”

Helpful Report

Posted 9 months ago

Hi Gareth, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Efficient and informative”

Helpful Report

Posted 9 months ago

Hi Jenet, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Very good service”

Helpful Report

Posted 9 months ago

Hi Alket, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Didn't let me add my partner to the telematics policy with no specific reasons”

Helpful Report

Posted 9 months ago

Hi Alwaz, Thanks for your review, we’re really sorry we couldn't offer you a quote. When we work out the price of our policies, we consider various policy details and the risk associated with these. If the information on your policy changes, the risk associated with this can change too, and sometimes this means your underwriter can’t offer cover. I hope that the driver has since been able to find suitable cover. ~Theo, Social Media Team

Posted 9 months ago

“I have just joined but everything is satisfactory so far. 😊”

Helpful Report

Posted 9 months ago

Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Online wouldn't complete,but the lovely woman at the end of the phone sorted it.”

Helpful Report

Posted 9 months ago

Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“The process was easy and understandable and my device arrived when it said very impressed would definitely recommend your company”

Helpful Report

Posted 9 months ago

“Gr8 wood tell all my friends a boot yous thank”

Helpful Report

Posted 9 months ago

Hi Scott, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Found it easy to get a quote and decide on the cover I needed for my buildings and contents insurance”

Helpful Report

Posted 9 months ago

“Great company, fantastic prices and so easy to use”

Helpful Report

Posted 9 months ago

Hi Alistair, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Went to Hastings Direct and got the best deal fir my 2 Seats Tarocco and Arona. Thank you very much!”

Helpful Report

Posted 9 months ago

Hi Yahiya, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Good choice of products at a reasonable cost”

Helpful Report

Posted 9 months ago

Hi Garry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

“Hastings Direct as always provided excellent service, highly knowledgeable staff and great value for money! As a longterm customer I greatly value this in a company. 5*****”

Helpful Report

Posted 9 months ago

Hi Janet, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 9 months ago

Hastings Direct is rated 4.2 based on 50,194 reviews