Hello Robert,
I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Hello,
I'm sorry to see this is the case and I hope that you have since been able to resolve this. Thank you for insuring with us and please let us know if you need any help with your policy. ~Theo, Social Media Team
“I changed my car insurance to Hastings as a result of searching on a price comparison site. The original quote was going to save me £150 but, as I have an older vehicle, I decided to wait a few days until putting it through an MOT in case it neaded major work and I chose to change the car instead. Fortunately, it passed so I immediately went online to renew the insurance. However, as there were just 2 days to go until my previous polcy expired, the price had gone up by £50. I tried another comparison site and reduced it by £22 but still more that the original quote. That increase is the only reason that I didn't give a score of 5 out of 5.”
Hello, thank you for your feedback and for choosing to leave us a positive review despite this increase in price. Please let us know if you need any help with your policy going forward. ~Theo, Social ~Theo, Social Media Team
Hello Martyn,
It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
“Been a customer using Hastings direct for a few years and never had any problems that they can't help me with. Using their multi car policy helps keep costs down.”
Hello,
It’s great to see you received the level of service you deserved and that we could offer you a competitive price. Thank you for choosing to insure with Hastings Direct this year – we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Hello,
I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Hello,
We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Hello Sally,
Thank you for your review, I'm sorry to see that you struggled to reach us and get the help you need. If you have any questions about your policy you can also send us a message on Facebook or on X @HastingsDirect. We'll do all we can to help you. ~Theo, Social Media Team
Hello,
We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Hello James,
Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead.
~ Theo, Social Media Team
Hello Robert,
We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
“Been with them for 2 years never had a clam went to insure new bike after 1 hour on phone I was told thay can't insurance my bike and cancelled my insurance so I went online and I got insurance with Hastings I always pay my insurance for the year they did that last year so I lost my ncd waste of time”
Hi James,
Thanks for your review, we’re really sorry we couldn't offer you cover on the old policy. We consider all your policy details when they are provided so we can provide you with a price. It may be the case that on this occasion the quote details cannot be covered because of our acceptance criteria and the perceived risk being too high for our underwriters. I am very sorry that this is the case and I'm glad you were able to find suitable cover for your bike in the end. ~Theo, Social Media Team
Hello Osemudiame,
It’s really lovely to see your feedback. Thank you for taking the time to share this with us, we truly appreciate it. ~ Theo, Social Media Team
Hello,
It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Hello Chris,
It’s really lovely to see your feedback. Thank you for taking the time to share this with us, we truly appreciate it. ~ Theo, Social Media Team
“Hasting's has an awfully undeserved rep for its blackboxes. As a young driver, I went with ComparetheMarket, which I chose solely for the sake of liking meerkats. My first quote was under £1400 a year, for an Audi A3 with a blackbox. Everyone panics because blackboxes are supposed to be horrible little things, but Hastings, these are genuinely sensational. No curfew, no strict policies, they are genuinely the best telematic insurance provider to go with. Amazing from this company to be honest.”
Hello Lukas,
Thank you so much for your feedback and for leaving us a five-star review, it really means a lot. Please let us know if you have any questions about your cover and I hope you have the best possible year with us. ~ Theo, Social Media Team
