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Hastings Direct Reviews

4.2 Rating 50,542 Reviews
81 %
of reviewers recommend Hastings Direct
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Not helpful all the time you have to keep pressing that thing and go online to check noooo. You have to look for something just put it in the vehicle and go
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Posted 1 month ago
Hi,  Thanks for your review, we’re sorry you’re unhappy with the Youdrive policy. A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We appreciate that the nature of it can be frustrating if it doesn't work seamlessly. If you’d like to check out our other insurance options, head to our website or give us a call on 0333 321 9801. ~Theo, Social Media Team
Posted 1 month ago
I found it easy to do
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Posted 1 month ago
Hi Denise, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Easy online application for house building insurance.
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Straight forward to fill in, Pleased with the price
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Posted 1 month ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Very easy to get insurance sorted and like the speed of response when you ask a question. Kind regards Chris
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
it was very easy
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Posted 1 month ago
Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Found Hastings on a price comparison site and the combination of features and cost was very competitive so it was an easy choice to make. The process of buying and setting up the account online and on the app was very straightforward and easy. Hopefully will never have to contact for a claim but looks a good company on first appearances.
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Posted 1 month ago
Hi Scott, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Straight forward,was with Hastings before but they weren't very competitive in price,this time really good price with same cover.
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Posted 1 month ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Great! I'm very pleased.
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Posted 1 month ago
Hi Andrzej, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Very good I can not say more thank you.
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Posted 1 month ago
Hi Judith, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Easy to use service, and good product, shame you cannot add on windscreen cover.
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Posted 1 month ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Very helpful
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Posted 1 month ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Awaiting posted documents many days later!
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Posted 1 month ago
Hello Grenville, Thank you for your review. Looking at the policy, I can see that the delivery method for your documents is set to email. This was chosen when the policy was bought. As a result, they will be sent via that method. If you would like to have them posted, please contact the team by calling 0333 321 9801 and they can arrange for this to be sent to you. ~Theo, Social Media Team
Posted 1 month ago
Quick & easy to set up. Clear what was covered.
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Posted 1 month ago
Hi Christina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
The lovely lady who dealt with me was so helpful and pleasant answering any questions professionally. Would definitely recommend Hastings Direct. Thank you
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Posted 1 month ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
A friendly and professional service
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Posted 1 month ago
Hi Alistair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Clear, quick and pleasant experience. Even the you drive app, which I had serius doubts about, seems to be working well.
Helpful Report
Posted 1 month ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
So far happy with the service
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Posted 1 month ago
Hi Tadeusz, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Easy to set up, had to change my email address so that all my items came under the same app, still waiting for that to be done but seems there not in a rush 🤔
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Good service good price
Helpful Report
Posted 1 month ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Hastings Direct is rated 4.2 based on 50,542 reviews