Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 50,853 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent online facility , everything was easy to understand and navigate ..”

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Posted 7 months ago

Hello Tracy, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Posted 7 months ago

“As per usual the best service in car insurance very reliable service team and helpful/ polite staff”

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Posted 7 months ago

Hello Christopher, we really appreciate you taking the time to share your feedback with us and it’s fantastic to hear you received such a great level of service. If there’s anything else you need assistance with, please don’t hesitate to get in touch with us. ~Theo, Social Media Team

Posted 7 months ago

“Easy to use and buy. Great app”

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Posted 7 months ago

Hello Poppy, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Posted 7 months ago

“Smooth transaction, no hiccups”

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Posted 7 months ago

Hello, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team

Posted 7 months ago

“Very pleased with quote and easy to follow process.”

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Posted 7 months ago

Hello Janet, thank you for leaving a 5-star review with us. ~Theo, Social Media Team

Posted 7 months ago

“pretty sound”

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Posted 7 months ago

Hello, thank you for leaving a 5-star review with us. ~Theo, Social Media Team

Posted 7 months ago

“Quick and easy”

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Posted 7 months ago

Hello Louise, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Posted 7 months ago

“Simple,efficient and helpful”

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Posted 7 months ago

“Easy to sort out my policy”

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Posted 7 months ago

Hello Garry, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team

Posted 7 months ago

“Very satisfied with the service”

Helpful Report

Posted 7 months ago

Hi, It’s great to hear you received the level of customer service you deserve, thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team

Posted 7 months ago

“Easy to buy. Everything is on the app so it's easy to manage your policy. Five stars 👍”

Helpful Report

Posted 7 months ago

Hello, I'm glad this was so straightforward and you had a positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team

Posted 7 months ago

“Excellent customer service 👏”

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Posted 7 months ago

Hello Arthur, It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Posted 7 months ago

“Very playful and up running in no time”

Helpful Report

Posted 7 months ago

Hello Harry, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team

Posted 7 months ago

“Good price very good service just waiting for telephone number of breakdown”

Helpful Report

Posted 7 months ago

Hello, It’s great to hear you received the level of customer service you deserve, thanks so much for taking the time to share your positive experience with us. The number for our breakdown provider is 0333 321 9818~ Theo, Social Media Team

Posted 7 months ago

“I paid money and got covered...not a big deal...it's happened every year for 50 years.”

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Posted 7 months ago

“Very efficient service and good price.”

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Posted 7 months ago

Hello Christopher, It’s great to see you received the level of service you deserved and that we could offer you a competitive price. Thank you for choosing to insure with Hastings Direct this year – we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Posted 7 months ago

“great support”

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Posted 7 months ago

Hi Christopher, It’s great to hear you received the level of customer service you deserve, thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team

Posted 7 months ago

“Was nice and easy to do and was fast”

Helpful Report

Posted 7 months ago

Hello, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team

Posted 7 months ago

“Very satisfied, was straight forward conversation, no bull sitting.”

Helpful Report

Posted 7 months ago

Hello Narayana, I'm glad this was so straightforward and you had a positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team

Posted 7 months ago

“Very quick and efficient”

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Posted 7 months ago

Hello Penny, this is really good to see. Thank you for choosing to insure with Hastings Direct. ~Theo, Social Media Team

Posted 7 months ago

Hastings Direct is rated 4.2 based on 50,853 reviews