Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.18

4.2 Rating 52,058 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 6th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and quick to complete”

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Posted 8 months ago

Hello, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Posted 8 months ago

“Seems good so far 👍”

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Posted 8 months ago

Hello Harry, thank you for your feedback and for choosing to leave us a positive review. ~Theo, Social Media Team

Posted 8 months ago

“Clear and helpful online service, quick and easy to use!”

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Posted 8 months ago

Hello Gareth, I’m really pleased to hear that purchasing your policy was simple and that you received the level of service you deserved. We truly appreciate your feedback – thank you for choosing to insure with us this year. ~ Theo, Social Media Team

Posted 8 months ago

“Simple and Easy to sign up, I'm well protected at a good price”

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Posted 8 months ago

Hello Sharyn, Thank you for your review. I'm glad this was straightforward and we could offer you a competitive price. We appreciate you taking the time to share this with us. ~Theo, Social Media Team

Posted 8 months ago

“Excellent service, I have a few policies with Hasting now, very happy.”

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Posted 8 months ago

Hi Chris, It’s great to hear you received the level of customer service you deserve, thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team

Posted 8 months ago

“Everything is easy and fast.”

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Posted 8 months ago

Hello, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team

Posted 8 months ago

“The lady who helped me sort it all out was amazing 👏”

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Posted 8 months ago

Hello Wendy, It’s great to hear you received the level of customer service you deserved from this advisor. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Posted 8 months ago

“Quite simple to purchase the car insurance policy online. Very pleased with the actual cost.”

Helpful Report

Posted 8 months ago

Hello Wendy, Thank you for your review. I'm glad this was straightforward and we could offer you a competitive price. We appreciate you taking the time to share this with us. ~Theo, Social Media Team

Posted 8 months ago

“Got quote from Go.Compare price increased from quote to site. Then increased again when I tried to alter start date to a later date by 3 days.”

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Posted 8 months ago

Hello James, I'm sorry to read about the increase in price and I appreciate the frustration that this would have caused. I'm afraid our quotes are impacted by live pricing. As a result, the time and date the policy is purchased can affect the price you pay. I regret that it didn't result in a decrease on this occasion. ~Theo, Social Media Team

Posted 8 months ago

“Very poor, black box hasn’t been delivered and then I’ve been told my policy will be cancelled if I don’t set up in the next few days”

Helpful Report

Posted 8 months ago

Hello Lucas, I'm sorry to see that this hasn't arrived. If this is still the case, please contact the team on 0333 321 9801 as soon as possible and make them aware of this so they can put measures in place to protect the policy until the tab arrives. I hope that this will be with you soon. ~Theo, Social Media Team

Posted 8 months ago

“So easy to find good price ,Easy to navigate site.”

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Posted 8 months ago

Hello Jenny, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team

Posted 8 months ago

“Very good. Easy to use and understand . Good price and good cover.”

Helpful Report

Posted 8 months ago

Hello Marius, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team

Posted 8 months ago

“5 stars very good”

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Posted 8 months ago

Hello Mariuta, thank you for leaving a 5-star review with us. ~Theo, Social Media Team

Posted 8 months ago

“Very good service”

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Posted 8 months ago

Hello Christopher, It’s great to hear you received the level of customer service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Posted 8 months ago

“Buying from Hastings direct was an easy process. The price was welcomed by myself as it was within my price range. I would recommend to family and friends”

Helpful Report

Posted 8 months ago

Hello Cindy, Thank you for your review. I'm glad this was straightforward and we could offer you a competitive price. We appreciate you taking the time to share this with us. ~Theo, Social Media Team

Posted 8 months ago

Hello Cindy, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team

Posted 8 months ago

“good servervice,satisfied”

Helpful Report

Posted 8 months ago

Hi Donny, It’s great to hear you received the level of customer service you deserve, thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team

Posted 8 months ago

“Great price & easy to take out”

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Posted 8 months ago

Hello Christopher, Thank you for your review. I'm glad this was straightforward and we could offer you a competitive price. We appreciate you taking the time to share this with us. ~Theo, Social Media Team

Posted 8 months ago

“Good service”

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Posted 8 months ago

Hi Edris, It’s great to hear you received the level of customer service you deserve, thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team

Posted 8 months ago

“Very good price quality home insurance”

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Posted 8 months ago

Hi Cristina, It’s great to see we could provide the level of cover you needed at a competitive price. Thank you for taking the time to leave us a five-star review, we really appreciate it. ~ Theo, Social Media Team

Posted 8 months ago

“Very easy to do price was good ,no problems getting car insurance”

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Posted 8 months ago

Hello Agnes, Thank you for your review. I'm glad this was straightforward and we could offer you a competitive price. We appreciate you taking the time to share this with us. ~Theo, Social Media Team

Posted 8 months ago

Hastings Direct is rated 4.2 based on 52,058 reviews