Login
Start Free Trial Are you a business? Click Here

Hastings Direct Reviews

4.2 Rating 51,262 Reviews
81 %
of reviewers recommend Hastings Direct
Company Reviews
Read Hastings Direct Reviews

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Robrt Dunne
Verified Buyer
“good value policy covers everything i need from a good established company.”
Helpful Report
Posted 7 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Linda Carole Hunter
Unverified Reviewer
“Very easy to give the information required”
Helpful Report
Posted 7 months ago
Hi Linda, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Harry Doney
Verified Buyer
“Great insurance company”
Helpful Report
Posted 7 months ago
Hi Harry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Easy to get the cover that I wanted, coupled with a competitive price”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Scott Falconer
Verified Buyer
“So easy to arrange the insurance and. All email confirmations were very easy to understand”
Helpful Report
Posted 7 months ago
Hi Scott, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Quick, accurate and a good price.”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
James Cox
Verified Buyer
“Very helpful, polite, professional and efficient.”
Helpful Report
Posted 7 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Very easy to follow instructions & easy to amment as required.”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Quick and efficient.”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Mandy Miles
Verified Buyer
“All easy process.”
Helpful Report
Posted 7 months ago
Hi Mandy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
James Smith
Verified Buyer
“After going through policy with Rob he was knowledgeable and friendly and easy to talk to, so very happy”
Helpful Report
Posted 7 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Alistair Frame
Verified Buyer
“Just cancelled my insurance quote from my previous insurer as Hastings direct was able to give me a cheaper quote for the same cover !!8”
Helpful Report
Posted 7 months ago
Hi Alistair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Polite, helpful and very knowledgeable when I phoned. Good price for the cover I required.”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Teresa Meeks
Verified Buyer
“Easy to organise, quick issue of documents.”
Helpful Report
Posted 7 months ago
Hi Teresa, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Barry Wratten
Verified Buyer
“Very easy to do. Policy was a good price and covered everything I wonted”
Helpful Report
Posted 7 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Teresa Rodgers
Verified Buyer
“Very easy to set up my insurance and helpful lady on the phone as swapping insurance.”
Helpful Report
Posted 7 months ago
Hi Teresa, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Faustina Anakwa
Verified Buyer
“Very good”
Helpful Report
Posted 7 months ago
Hi Faustina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Kirsty-ann Poar
Verified Buyer
“Easy to sort out”
Helpful Report
Posted 7 months ago
Hi Kirsty-Ann, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Denise Mallinson
Verified Buyer
“I was told that my policy would be cancelled as I returned from a short trip away. The monitor hadn't even been opened. I was absolutely taken back by the curt behaviour and cancelled the policy immediately.”
Helpful Report
Posted 7 months ago
Hello Denise, Thanks for your review, we’re sorry you’re unhappy with the cancellation of the YouDrive policy.  A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We make sure our terms and conditions are clearly stated before you buy a policy online. This includes the need to share your driving data with us through the app by driving the vehicle. If the vehicle is not going to driven for an extended period of time or the app cannot be paired to the box within the required time frame, the Telematics team will need to be informed by the policyholder before the period begins and before the policy is cancelled. Documents and emails would have been sent days in advance of the cancellation explaining why the policy was being cancelled and when this would be done. I regret if these weren't seen and that it led to the cancellation of the policy. I appreciate the frustration that this couldn't be reinstated and I hope you are able to find suitable cover for your vehicle soon. ~Theo, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Easy to get a quote online and to arrange car insurance. No problems so far”
Helpful Report
Posted 7 months ago
Hello, I'm glad this was so straightforward and you had a positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 7 months ago
Hastings Direct is rated 4.2 based on 51,262 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request