Hello, it's good to see that we could offer you the level of cover that you needed. Thank you for leaving a 5-star review with us. ~Theo, Social Media Team
Hello Kirstie, I'm glad this was such a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share this and for choosing to insure with Hastings Direct. ~Theo, Social Media Team
Hi Grant,
Thanks for your review, weāre so glad youāre insured with us!
We really appreciate you taking your time to share your feedback.
If thereās anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Tracy,
Thanks for your review, weāre so glad youāre insured with us!
We really appreciate you taking your time to share your feedback.
If thereās anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Alistair,
Thanks for your review, weāre so glad youāre insured with us!
We really appreciate you taking your time to share your feedback.
If thereās anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi,
Thanks for your review, weāre sorry to hear youāre unhappy that you had to call to purchase.
You can take out policies online, we ask you to call if there is an error in details matching, usually around claims, or if you already have a live policy with us in your name under the same vehicle.
If youād like to discuss this in more detail, please send us a message via Facebook or X (formerly Twitter).
Thanks,
Nicole, Social Media Team
“I have been with Hastings for two years now very happy.
The only thing I would say is that they automatically re-new which I don't like
But everyone seems to do this and you can remove.
Also when I get a renewal it is always cheaper to go to Confused.com, it is always cheaper than they quote me, so new customers get cheaper price which really shouldn't happen.”
Hi Annette,
Thanks for your review, weāre so glad youāre insured with us!
We really appreciate you taking your time to share your feedback.
If thereās anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Poppy,
Thanks for your review, weāre so glad youāre insured with us!
We really appreciate you taking your time to share your feedback.
If thereās anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Jonathan,
Thanks for your review, weāre so glad youāre insured with us!
We really appreciate you taking your time to share your feedback.
If thereās anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Sampuran,
Thanks for your review, weāre so glad youāre insured with us!
We really appreciate you taking your time to share your feedback.
If thereās anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi,
Thanks for your review, weāre so glad youāre insured with us!
We really appreciate you taking your time to share your feedback.
If thereās anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
“Came back because I remembered I had excellent customer service last time and the company I was with were not as good. Sticking with Hastings this time”
Hi,
Thanks for your review, weāre so glad youāre insured with us!
We really appreciate you taking your time to share your feedback.
If thereās anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hello Jonathan,
Thank you for your review, I'm sorry if you have had a poor experience or been unable to reach us and get the help you need.
Going forward, you can reach us by emailing customersupport@hastingsdirect.com as an alternative to the phone or contact us via Facebook or X (formerly Twitter) if you have any questions. ~Theo, Social Media Team
