Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.18

4.2 Rating 52,188 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 19th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady I dealt with was very supportive and informative.”

Helpful Report

Posted 1 year ago

Hi Henry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“My experience recently made Hastings feel more than a little money grabbing.”

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Posted 1 year ago

Hi Alaistair, Thanks for your review. We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team

Posted 1 year ago

“Good price for the quality.”

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Posted 1 year ago

Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Great company”

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Posted 1 year ago

Hi Chukwuka, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Thought I was having problems with my YouDrive Tab, but the person I spoke on the phone it was my misunderstanding of the equipmentreassured me that Iwas doing everything right.”

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Posted 1 year ago

Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“The consultant was great so knowledgeable, he helped me to find a policy to match my budget.”

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Posted 1 year ago

Hi Marcus, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Easily organised my insurance on line, no problems. All details emailed and set up app”

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Posted 1 year ago

Hi Annette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Easy to sort & pay for”

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Posted 1 year ago

Hi Jenny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Exelent car insurance its a pity i dont Have my car to drive”

Helpful Report

Posted 1 year ago

Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“It's easy as 123 and exceptional prices to boot.”

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Posted 1 year ago

“Easy to navigate Hasting's website, straightforward questionnaire to complete.”

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Posted 1 year ago

Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Could not complete on line, phoned and everything handled in a competent manner”

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Posted 1 year ago

Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Good price compared with my existing (ex)”

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Posted 1 year ago

Hi Ernest, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“What a difference in providers. Despite no claims for over 25 years, my renewal premium from my previous company increased by £500 a year. A friend recommended Hastings. They did me a like-for-like policy and it saved me nearly £1,000 per annum. Superb savings when money is so tight.”

Helpful Report

Posted 1 year ago

Hi Lindsay, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“YouDrive requirements were really not made clear at the point of purchase. Will not be continuing with it and will be cancelling the policy”

Helpful Report

Posted 1 year ago

Hi,  Thanks for your review, we’re sorry you’re unhappy with the terms of your YouDrive policy.  A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy as it is clear what is included and required from the customer. If you’d like to check out our other insurance options, head to our website or give us a call on 0333 321 9801. ~Theo, Social Media Team

Posted 1 year ago

“Easy to set up”

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Posted 1 year ago

Hi Evelyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Easy to navigate site and quick to get policy Overall pleased”

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Posted 1 year ago

“I have bought the home insurance seems you be good to me”

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Posted 1 year ago

Hi Monita, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“The insurance was good value.”

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Posted 1 year ago

Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“The policy hasn't even started yet, and you want a review already! Wait till the policy has started in October please!”

Helpful Report

Posted 1 year ago

Hello Christopher, Thank you for your feedback and for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead. Please let us know if you have any questions or need any help with your policy. ~ Theo, Social Media Team

Posted 1 year ago

Hastings Direct is rated 4.2 based on 52,188 reviews