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Hastings Direct Reviews

4.2 Rating 52,160 Reviews
81 %
of reviewers recommend Hastings Direct
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Perry Banks
Verified Buyer
“The website was easy to use and the price was good as well”
Helpful Report
Posted 9 months ago
Hi Perry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Edward Gilmour
Verified Buyer
“Simple and easy website even for older people like me who aren't tec savvy”
Helpful Report
Posted 9 months ago
Hi Edward, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Christina Powell
Verified Buyer
“Person l spoke with very helpful and thorough. Didn’t rush me, and explained what would happen next clearly. Whole process was simple.”
Helpful Report
Posted 9 months ago
Hi Christina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Garry Pennington
Verified Buyer
“Not the best experience. Not the cheapest and not willing to negotiate.”
Helpful Report
Posted 9 months ago
Hi Garry, Thanks for taking the time to leave a review. We’d like to know why you gave the rating you did, and if there’s anything else we could’ve done. If you want to let us know more about what’s happened, or there’s anything we can do to help, please visit https://www.hastingsdirect.com/contact-us to get in touch. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“Very easy to deal with online, got the insurance for my car quickly”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
James Basden
Verified Buyer
“Easy to understand different quotes”
Helpful Report
Posted 9 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Martyn Groom
Verified Buyer
“Been with these many times also have bike insurance not the cheapest but easy to contact and talk to”
Helpful Report
Posted 9 months ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Mercyline Ngara
Verified Buyer
“Your app is difficult to input as there is no PIN Code received”
Helpful Report
Posted 9 months ago
Hi Mercyline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
James Gross
Verified Buyer
“Simple Straightforward and excellent value for money.”
Helpful Report
Posted 9 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Martyn Groves
Verified Buyer
“Home insurance renewal process was easy and the agents were friendly and polite and answered all my questions and explained everything clearly.”
Helpful Report
Posted 9 months ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“Renewed our house insurance with Hastings as the quote was cheaper than last year for the same level of cover. Easy to use website and you can view or print documents. I have no claims experience with Hastings but I believe that they have a 5 star Defaqto rating and trust in that.”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Valerie Edmondson
Verified Buyer
“Knowledgeable, polite and competent representative who bthered to find time to improve the policy.”
Helpful Report
Posted 9 months ago
Hi Valerie, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Peter Balmer
Verified Buyer
“I have only had the policy for one day but setting it up was very straightforward. Firstly, I received all the policy documents in one pdf (rather than lots of smaller docs or having to log in to my account to see them). Secondly the Hastings Direct App and YouDrive gizmo were easy to set up and I have had my first report on my good driving today. So ....... so far very good!”
Helpful Report
Posted 9 months ago
Hi Peter, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Christine Brett
Verified Buyer
“Been with hastings before found good value”
Helpful Report
Posted 9 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Barry Cooke
Verified Buyer
“Quotes are easy to get and very good price”
Helpful Report
Posted 9 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Deborah Cooney
Verified Buyer
“Good policy, reasonably priced but will wait and see how i get on with the box in the car”
Helpful Report
Posted 9 months ago
Hi Deborah, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Lynette Collier
Verified Buyer
“The advisor was very helpful and knowledgeable”
Helpful Report
Posted 9 months ago
Hi Lynette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Kathryn Malcolm
Verified Buyer
“Website easy to use good price for all I needed. Have been with Hastings before and couldn't fault them”
Helpful Report
Posted 9 months ago
Hi Kathryn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Scott Kennedy
Verified Buyer
“You are quick and easy to follow, your price was cheap as well thank you 👍”
Helpful Report
Posted 9 months ago
Hi Scott, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
James McNulty
Verified Buyer
“The App was easy to follow and everything was explained in the instructions as you process through the app”
Helpful Report
Posted 9 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Hastings Direct is rated 4.2 based on 52,160 reviews
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