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Hastings Direct Reviews

4.2 Rating 50,194 Reviews
81 %
of reviewers recommend Hastings Direct
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It was straightforward and easy to do
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Posted 9 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Good service
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Posted 9 months ago
Hi Azizur, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Very good policy for a very reasonable price easy to use application looking forward to driving and been fully covered for a good price
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Posted 9 months ago
Hi Garry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Very good Customer Service
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Posted 9 months ago
Hi Garry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Terrible service. Didn't respond to my emails. Wouldn't reinstate policy then took £60 off my refund. Awful. No wonder they have 1 star on Google. Wish I'd looked at that before accepting policy.
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Posted 9 months ago
Hi Sally, Thanks for your review. We’d love to know why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please send us a message via Facebook or X (formerly Twitter). Thanks, Nicole, Social Media Team
Posted 9 months ago
Great value for money web sight very easy to use lots more additional features
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Posted 9 months ago
Hi Ricky, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Easy, effective and self exploration welldone
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Posted 9 months ago
Hi Adewunmi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Honestly awful. I was away at the time of insuring the car and was unable to access my post. You then cancelled the policy so I've called up to reinstate it and was met with 'There's nothing we can do.' JOKE
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Posted 9 months ago
Thanks for your review, we're sorry to read about the cancellation of your policy. We normally cancel a policy when the conditions of your insurance haven’t been met. You should’ve received a few notifications, via email in advance of the cancellation explaining why your policy was cancelled, including the date we’d cancel it from. It would have been a case of contacting the team when they arrived to explain that the tab hadn't arrived and you may not be able to pair the app and the tab on the relevant date. I regret that the policy was cancelled and I hope that you are able to find suitable cover for your vehicle soon. ~Theo, Social Media Team
Posted 9 months ago
Its ok,,it shows there is a track of my movement...
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Posted 9 months ago
Hi Christian, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Best value on the market
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Posted 9 months ago
Hi Arthur, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Simple to use, all sorted very quickly
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Posted 9 months ago
Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Quick and easy. It has to be for me!
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Posted 9 months ago
Hi Marcus, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Very easy to deal with, user interface looks good and price was the best.
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Posted 9 months ago
Hi Martyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Very good service
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Posted 9 months ago
Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Easy to use website very reasonable prices. No other comments as I didn’t speak to a person
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Posted 9 months ago
Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Easy to use Web site 👌
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Posted 9 months ago
Hi Alastair, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Car Insurance cost was very competitive & the website user friendly.
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Posted 9 months ago
Hi Christine, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Quick and easy. Thank you
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Posted 9 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Easy to use. Reasonable price.
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Posted 9 months ago
Hi Larry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Actually spoke to agents who were polite, patient and very helpful.
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Posted 9 months ago
Hi Judith, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Hastings Direct is rated 4.2 based on 50,194 reviews