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Hastings Direct Reviews

4.2 Rating 50,741 Reviews
81 %
of reviewers recommend Hastings Direct
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Christopher Goodall
Verified Buyer
“Great website and a reasonable price.”
Helpful Report
Posted 9 months ago
Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Barry Randall
Verified Buyer
“My first time with Hastings Direct and so far I haven't been disappointed. What amazed me was the fact I could get my House and Contents Insurance for a lot less than with my usual broker. This year I saved £112.00 . I'm a Pensioner and full time carer for my wife who is 93 and has Altzheimers. So every bit I can save goes a long way. I would thoroughly recommend Hastings Direct.”
Helpful Report
Posted 9 months ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“Good quote!”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Henry Watson
Verified Buyer
“Easy to deal with customer service on phone very good .”
Helpful Report
Posted 9 months ago
Hi Henry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“Excellent website and easy to manoeuvre around it and make the choice of products.”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“Effortless switch. I have to say it was so easy and the options to really create the insurance policy you personally want.”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Jacqueline Taft
Verified Buyer
“I was impressed with how helpful the Hastings Direct personnel were when I had made a mistake with the start date of my policy!”
Helpful Report
Posted 9 months ago
Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Joshua Morrey
Verified Buyer
“good prices and easy to install”
Helpful Report
Posted 9 months ago
Hi Joshua, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Melvyn Smith
Verified Buyer
“Very competitive pricing covering all my requirements. I saved over £120 compared to previous insurers Very satisfied with quotation.”
Helpful Report
Posted 9 months ago
Hi Melvyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Jonathan Burt
Verified Buyer
“Great insurance cover with the best price.”
Helpful Report
Posted 9 months ago
Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Sammy Adair
Verified Buyer
“Still haven't got my insurance documents in the post could you send message why it's the 30 tomorrow done my insurance on 14 June thanks”
Helpful Report
Posted 9 months ago
Hi Sammy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Kerry Hughes
Verified Buyer
“I needed to add my new motorcycle to my current one. Hastings was able to quote for both bikes but was not able to put them on a multi bike policy which seems mad.”
Helpful Report
Posted 9 months ago
Hello Kerry, Thank you for your review, I'm sorry we weren't able to offer you the exact level of cover that you needed. Thank you for choosing to insure with us despite this being the case and I hope you time with us improves as the policy progresses. ~Theo, Social Media Team
Posted 9 months ago
Terry Eaketts
Verified Buyer
“Quotation arranging policy very good mostly done online with a backup phone call to request policy be sent to me in paperwork form.two further phone calls and I still have not received the paperwork.The last phone call on two occasions I was put on hold for several minutes at the end of each period I was greeted as a new caller the end of each call resulted in a promise that the paperwork would be dispatched I am concerned why lt is taking so long”
Helpful Report
Posted 9 months ago
Hello Terry, Thank you for your review, I'm sorry to read about the delay in your documents arriving. Looking at the policy, I can see that the documents were sent in the post on the 26th of June 2025. We advise that they will take 7 working days to arrive from the point of being sent. Please contact us if they do not arrive within that time frame. ~Theo, Social Media Team
Posted 9 months ago
Julius Kililiku
Verified Buyer
“felt listened to”
Helpful Report
Posted 9 months ago
Hi Julius, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Kenny Ling
Verified Buyer
“easy to set up and cheap quote”
Helpful Report
Posted 9 months ago
Hi Kenny, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Lynette Biddington
Verified Buyer
“Very quick and efficient”
Helpful Report
Posted 9 months ago
Hi Lynette, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Martyn Nash
Verified Buyer
“Easy to get a good price via comparison websites. Extremely easy to then purchase, after getting though all the optional addons. Payment screen did not work first time, no button to actually pay, but easy the next time i tried. Great app showing everything you need.”
Helpful Report
Posted 9 months ago
Hi Martyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Anonymous
Verified Buyer
“Great value for money car insurance”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Kanayo Sherwani
Verified Buyer
“Good service”
Helpful Report
Posted 9 months ago
Hi Kanayo, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Tammy Anderson
Verified Buyer
“Very good very helpful”
Helpful Report
Posted 9 months ago
Hi Tammy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 9 months ago
Hastings Direct is rated 4.2 based on 50,741 reviews
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