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Hastings Direct Reviews

4.2 Rating 52,166 Reviews
81 %
of reviewers recommend Hastings Direct
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“Process of finding a policy was very easy, and competitive prices.”
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Posted 9 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Easy website to navigate and was a breeze to get insurance sorted”
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Posted 9 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Straight forward and lovely staff”
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Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“In a hard time, the kindness was amazing.”
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Posted 9 months ago
Hi Denise, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Really helpful when speaking on phone .and reasonable cost with annual payment”
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Posted 9 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Been trying for days to use your message service but it never works”
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Posted 9 months ago
Hi Kathryn, Thanks for your review. Our messenger service has a 24-hour response time during our opening hours, so replies can take longer depending on the day. If you need help sooner, you can call our customer service team on 0333 321 9801. Thanks, Nicole, Social Media Team
Posted 9 months ago
“Helpful Staff made it easy to insure my car, thank you.”
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Posted 9 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Everything seemed to go through very smoothly and quick”
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Posted 9 months ago
Hi Sandra, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Very pleased with the policy and the price”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Good quotation and help when the paperwork printed out incorrectly but now sorted.”
Helpful Report
Posted 9 months ago
HI Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Easy to use”
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Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Price good just got no paperwork so no idea who to ring if I break down”
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Posted 9 months ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Policy was thorough in what I required. Easy to navigate. Good price.”
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Posted 9 months ago
Hi Judith, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Easy to use website with competitive prices.”
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Posted 9 months ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“you have sold me TWO policies for the same vehicle (WJ11 XYT ), AND CHARGED ME FOR BOTH !!”
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Posted 9 months ago
Hello, I'm sorry to see this and I hope that you have since been able to speak to us and resolve this. If not, please contact our Customer Service team on 0333 321 9801 and they can take a look at this for you. ~Theo, Social Media Team
Posted 9 months ago
“Very easy service”
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Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Very good”
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Posted 9 months ago
Hi Rukhsana, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Very efficient service and the website is very clear and easy to navigate.”
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Posted 9 months ago
Hi Annette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Everything was very easy and the price was right. No problems setting everything up”
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Posted 9 months ago
Hi Valerie, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
“Online quick and easy”
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Posted 9 months ago
Hi Peter, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Hastings Direct is rated 4.2 based on 52,166 reviews