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Hastings Direct Reviews

4.2 Rating 50,116 Reviews
81 %
of reviewers recommend Hastings Direct
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Christopher Roberts
Verified Buyer
“Very helpful explained things and we have insured 2 cars”
Helpful Report
Posted 4 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Anonymous
Verified Buyer
“Information was clear and concise. Price point was very competitive.”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Sally Booysen
Verified Buyer
“Quick service and easy to set up all the things”
Helpful Report
Posted 4 months ago
Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Christopher Hill
Verified Buyer
“Quick easy online search”
Helpful Report
Posted 4 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Christopher Simmons
Verified Buyer
“It was very easy to arrange my car insurance through Hastings which had been recommended by Go Compare”
Helpful Report
Posted 4 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Zsolt Gyenes
Verified Buyer
“Very helpful stafs the covers are awsome!Highly recommend!”
Helpful Report
Posted 4 months ago
Hi Zsolt, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Terry Budd
Verified Buyer
“Excellent price for very good cover”
Helpful Report
Posted 4 months ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Christopher Jones
Verified Buyer
“Very helpful and fully answered my questions”
Helpful Report
Posted 4 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Martyn Gibbs
Verified Buyer
“Easy straightforward website, found what I wanted and bought it”
Helpful Report
Posted 4 months ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Anonymous
Verified Buyer
“I took out an insurance policy”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Anonymous
Verified Buyer
“Good service”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Christopher Murray
Verified Buyer
“I have been trying to contact Hastings for over a week now via email and through the messenger on the app. The app is either not working or the messenger is not there. I have had numerous emails threatening to cancel my policy and I have tried to get help to solve the issue and not been able to contact you. Not happy with the service at all.”
Helpful Report
Posted 4 months ago
Hello Christopher, Thank you for your review, I'm very sorry that you struggled to reach and advisor and get the help you need. If You still need help with your policy, please send us a message via Facebook or X (formerly Twitter).  We'll do all we can to help you .~Theo, Social Media Team
Posted 4 months ago
Anonymous
Verified Buyer
“Very knowledgeable & informative customer service person, & easy to deal with”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Chantelle Jones
Verified Buyer
“Good service”
Helpful Report
Posted 4 months ago
Hi Chantelle, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Anonymous
Verified Buyer
“Hastings Direct is the best company ever especially for new drivers and young drivers”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Linda Taylor
Unverified Reviewer
“Contacted Hastings direct to get a new policy, was speaking to an advisor named Hlulani..he was very polite and extremely helpful and made it a pleasure to do business, a very satisfied customer....would definitely recommend..linda”
Helpful Report
Posted 4 months ago
Hi Linda, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Gareth Bowen
Verified Buyer
“It was very easy to apply for our car insurance and they offer a multi at discount!”
Helpful Report
Posted 4 months ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Anonymous
Verified Buyer
“The price was competitive and I was reassured by a well known brand. I took advantage of a multi car discount, but the sign up process was a little glitchy and not easy to review before acceptance. It turned out the NCBs had been allocated to the wrong cars, and I called the following morning to ask for this to be corrected. Customer service was abrupt and advised that it would not be changed. Disappointing as I followed their instructions to check docs. I hope the next year goes better”
Helpful Report
Posted 4 months ago
Hello, Thank you for your feedback. I'm sorry this wasn't as straightforward as you would have hoped. We've located the advisor you spoke to and we'll pass this feedback to the advisor's team leader with the intention of improving how they handle calls of this nature going forward. Thank you for raising this with us. ~Theo, Social Media Team
Posted 4 months ago
Anonymous
Verified Buyer
“it was quick and direct.”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Christine Best
Verified Buyer
“I was very happy with the service”
Helpful Report
Posted 4 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Hastings Direct is rated 4.2 based on 50,116 reviews
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