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Hastings Direct Reviews

4.2 Rating 50,255 Reviews
81 %
of reviewers recommend Hastings Direct
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Very helpful after my bereavement
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Posted 1 year ago
Hi Wendy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Very quick and also easy to navigate through the app.
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Posted 1 year ago
Hi Scott, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Was half the price of my previous insurance so very happy
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Posted 1 year ago
Hi Ricky, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
They were cheaper than the AA
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Great service so far. Would be good to know the individual scores of each journey rather then just an average unless I’ve misunderstood the scoring.
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Very disappointing service from this company took out a new van policy due to start in the middle of February rang the next day to cancel the policy and get refund told 3-5 working days on day 6 I rang to be told refund would 3-5 days after the start date of 14th Feb total disgrace keeping my money for over 3 weeks for a policy which was never going to start.
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Posted 1 year ago
Best price on current market
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Posted 1 year ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Very good service, really good prices and choice
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Posted 1 year ago
Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Very satisfied by the service
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Great cover competitive pricing
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Posted 1 year ago
Hi Winston, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Customer service seemed really good when we rang them with a query
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
I do not like searching online for quotes and prefer to alk to someone.
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Posted 1 year ago
Hi Christine, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
All the information you need straight forward to understand. Very helpful on phone. Also posted policy within week.
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Does what I need
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Posted 1 year ago
Insurance itself is fair, black box isn't too harsh but good enough to improve your driving. Premiums jumped up by a fortune for declaring a small modification, which isn't amazing but is what it is... Don't buy if your car isn't completely standard.
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Posted 1 year ago
Expensive price for insurance
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Posted 1 year ago
Trusted company, good value and love the app
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Posted 1 year ago
Hi Kerry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Easy to use website
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Posted 1 year ago
Hello Melvyn, this is really good to see. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 1 year ago
Good company to deal with although premium did increase
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Posted 1 year ago
Hello David, thank you for your feedback and for choosing to leave us a positive review. I'm sorry that the price wasn't as competitive on this occasion and thank you for choosing to insure with us despite this being the case. ~Theo, Social Media Team
Posted 1 year ago
All very good very helpful and now all done thank you
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Posted 1 year ago
Hi Janet, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Hastings Direct is rated 4.2 based on 50,255 reviews