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Hastings Direct Reviews

4.2 Rating 52,188 Reviews
81 %
of reviewers recommend Hastings Direct
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“Excellent insurance company with exceptional customer service. I’m now using these for 3 Cars/House ins etc. Would certainly recommend”
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Posted 1 year ago
Hi Louise, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Excellent product with extensive coverage for an outstanding price”
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Posted 1 year ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Great service at a reasonable price .adviser very helpful”
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Posted 1 year ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Very helpful”
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Posted 1 year ago
Hi Rakesh, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Hastings already provide insurance for another family member and the level of competence with the company reflected on my choice.”
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Posted 1 year ago
Hi Libby, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“quickly and efficiently”
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Posted 1 year ago
Hi Tomasz, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“very easy.”
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Posted 1 year ago
Hi Danny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Good spread of policies to choose from Efficient and easy to deal with”
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Posted 1 year ago
Hi Idris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“No hassle and quick n easy. Perfect. Thanks.”
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Posted 1 year ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“I had no problems. Price was good and service was quick and efficient”
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Posted 1 year ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Great policy Great price”
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Posted 1 year ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Of all the car insurance policies I looked at via a comparison site, Hastings Direct gave me the best deal with several add ons that didn't break the bank. I had to cancel my previous policy as the renewal was eye watering even though I've been driving for many years without making any claims plus my no claims bonus. I found the application & app download very easy to follow therefore in the event of any future event occurring (God forbid...!)I feel that I'm in safe hands. Thank you Hastings, you are much appreciated ❤️ Jenny Shipp (Cambridge) x”
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Posted 1 year ago
Hi Jenny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Just liars work there...first consultant promised I'll be refunded in 3-5 days...of course nothing has been refunded. Another consultant promised when I contacted them again I'll be refunded by the end of September. Of course nothing has been refunded either... liars, liars, liars... never ever again deal with them... should give them 0 stars.”
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Posted 1 year ago
Hello, Thanks for your feedback, we're really sorry to hear about your experience. We always aim to provide great service, so it's disappointing to know we missed the mark this time. I hope that progress has since been made and your refund has since arrived. If it hasn't please give our team a call on 0333 321 9801 so they can take a look at this for you. ~Theo, Social Media Team
Posted 1 year ago
“Recommended from tv adverts so applied on line was so easy even for me”
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Posted 1 year ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Was not sure at first! But have got used to black box”
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Posted 1 year ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Value for money. Just ,What I needed for cover .”
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Posted 1 year ago
Hi Jacques, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Perfect ✌🏿”
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Posted 1 year ago
Hi Liviu, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Easy process concise easy to follow”
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Posted 1 year ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Easy to put the insurance in place. We'll chuffed.”
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Posted 1 year ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Decent price for the cover I need but will only know if Hastings is good or not if I need to claim. Hopefully not”
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Posted 1 year ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
Hastings Direct is rated 4.2 based on 52,188 reviews