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Hastings Direct Reviews

4.2 Rating 52,188 Reviews
81 %
of reviewers recommend Hastings Direct
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“a great company to deal with and great prices”
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Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“As a driver for many years the other insurers increase the renewal cost so I shop arround to be able to get my car covered and stay legal on the road thanks again for the help.”
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Posted 1 year ago
Hi Alistair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“i now have 4 bikes and 2 cars with Hastings Direct. On this last transaction i renewed my car insurance and also added another motorcycle insurance Hastings were very helpful and worked things out for me in a friendly manor”
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Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“I am away on holiday at the moment I didn’t know my insurance was black box not happy”
Helpful Report
Posted 1 year ago
Hello Joshua, Thanks for your review, we’re sorry you’re unhappy with the terms of your YouDrive policy.  A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy. If you’d like to check out our other insurance options, head to our website or give us a call on 0333 321 9801. ~Theo, Social Media Team
Posted 1 year ago
“Quick and easy”
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Posted 1 year ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy to complete and reasonably priced.”
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Posted 1 year ago
Hi Denise, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Good quotes. Easy to understand information. No hickups on the site and the questins, pre-filled in info was easy to complete”
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Posted 1 year ago
Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“The guy I had on the phone came across as very genuine and personable. He was very helpful.”
Helpful Report
Posted 1 year ago
Hi Joshua, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Recently reviewed my mothers home insurance, help given promptly and courteous phone handler with clear information, very helpful and understanding.”
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Posted 1 year ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Just changed my car insurance to Hastings Direct,so far very pleased I changed ,will be able to give a better review in six months time.”
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Posted 1 year ago
Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy to review site and adjust required cover accordingly”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Excellent, very good”
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Posted 1 year ago
Hi Lakhvir, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“You cancelled our policy with no request from us. We will never use Hastings again”
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Posted 1 year ago
Hi,  Thanks for your review, we’re sorry you’re unhappy your policy was cancelled.   We normally cancel a policy when the conditions of your insurance haven’t been met. If you believe that this policy was cancelled incorrectly, please give us a call on 0333 321 9801 so our team can take a look at this for you. ~Theo, Social Media Team
Posted 1 year ago
“-0 ratings because they want yo monitor the way you drive which is none of their business.”
Helpful Report
Posted 1 year ago
Hello, Thanks for your review, we’re sorry you’re unhappy with the terms of your YouDrive policy.  A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy as it is made clear there what kind of policy this is. If you’d like to check out our other insurance options, head to our website or give us a call on 0333 321 9801. ~Theo, Social Media Team
Posted 1 year ago
“More cover less money”
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Posted 1 year ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Other than the website not working to process my quote the person on the phone was very helpful and ensured i was able to process my quote.”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“It was easy and straightforward. The price was right.”
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Posted 1 year ago
Hi Tanisha, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“My car insurance has been with Hastings for a number of years. They've always beaten other quotes, and this year were able to almost halve my and my husband's joint quotes by switching a multicar policy. He's converted. I did have cause to make a claim some years ago and Hastings were brilliant.”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“Good Service”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
“All good for me thank you”
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Posted 1 year ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 year ago
Hastings Direct is rated 4.2 based on 52,188 reviews