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Hastings Direct Reviews

4.2 Rating 51,196 Reviews
81 %
of reviewers recommend Hastings Direct
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Anonymous
Verified Buyer
“Cheapest by far for my policy needs and the app is great!”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
James Summerscales
Verified Buyer
“Very happy with the service”
Helpful Report
Posted 4 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
James Sinclair
Verified Buyer
“Exellent good service and answered any questions”
Helpful Report
Posted 4 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“Quick easy process, pleased with price against other companies.”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Anonymous
Verified Buyer
“Easy to use web site with good car insurance policy and recovery package.”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Gareth Wynne
Verified Buyer
“Very satisfying experience and happy with the result”
Helpful Report
Posted 4 months ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Anonymous
Verified Buyer
“the blackbox is good but it is very harsh on cornering”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Constancio Lopez Ibanez
Verified Buyer
“Great Iam very pleased”
Helpful Report
Posted 4 months ago
Hi Constancio, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
James Smith
Verified Buyer
“Really easy to sort no hassle also price was fair compared to others.”
Helpful Report
Posted 4 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Anonymous
Verified Buyer
“Good service & competetive prices”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
SALLYANNE SCARBROW
Verified Buyer
“Marle made the whole transaction & process very easy and efficient”
Helpful Report
Posted 4 months ago
Hi Sallyanne, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Christopher Drury
Verified Buyer
“I found Hastings Direct via Confused.com. I had been annually renewing my previous car and breakdown policy with another insurer for many years, with over 15 years no claims, but despite my loyalty that insurer over the past 3 years started increasing the premium exponentially each year, contrary to the national trend of some 16% reduction in premiums over the past 18 months as stated by the UK Head of P&C Pricing, Product, Claims and Underwriting at Willis Towers Watson plc, and the CEO of Confused.com. By changing to Hastings I now have comparable comprehensive car and breakdown insurance at a considerably less (and reasonable) premium than that which I have been previously paying. I found the online application for Hastings easy to follow, and they were efficient in sending me all the links to their information and my new policy documents readily accessible through my new online account with them and also the link provided for their mobile app. On the basis of this experience I would recommend Hastings Direct for your renewal motor insurance. I am not in a position to comment on Hastings performance upon making a claim (and hope that will never be necessary) but if it is as efficient as taking out the policy it should be good.”
Helpful Report
Posted 4 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Martyn Ainley
Verified Buyer
“I purchased the policy via Go.Compare. After being put through to Hastings Direct to complete the paperwork everything went smoothly.”
Helpful Report
Posted 4 months ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Mandy WHITING
Verified Buyer
“great prices, easy website”
Helpful Report
Posted 4 months ago
Hi Mandy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Cheryl Wicks
Verified Buyer
“used you guys several times never any hassle 5*”
Helpful Report
Posted 4 months ago
Hi Cheryl, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Emily McMaster-Irons
Verified Buyer
“Easy to set up and use, easy to see how well your driving”
Helpful Report
Posted 4 months ago
Hi Emily, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Anonymous
Verified Buyer
“This isn’t as strict as other insurance companies, however I do find that they’re very strict when it comes to braking.”
Helpful Report
Posted 4 months ago
Hello, Thank you for your review and for taking the time to share this with us. I'm sorry to see that you've not having the best experience with the telematics policy. The Telematics team does take into account that you will have to adapt to the road ahead and that this, as well as other road users can cause you to take actions that may impact your score. As a result they acknowledge that your driving score won't always be at 100. For the sake of the policy, it just needs to be above 30. If you have any questions or concerns, please call our YouDrive team on 0333 321 9801. ~Theo, Social Media Team
Posted 4 months ago
Barry Clark
Verified Buyer
“Excellent service received welcome pack paper form as requested”
Helpful Report
Posted 4 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Lindsay Jessop
Verified Buyer
“Easy to use website and competitive policies and pricing.”
Helpful Report
Posted 4 months ago
Hi Lindsay, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Barry Cobb
Verified Buyer
“Competitive price meets requirements”
Helpful Report
Posted 4 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Hastings Direct is rated 4.2 based on 51,196 reviews
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