“My mother has used GoSkippy previously and advised me to try them as she'd found them excellent. As a good son I've acted on this recommendation and look forward to many happy journeys knowing that my car is insured by them.”
“Absolutely terrible experience. Poor communication, unhelpful customer service, and zero accountability. Completely stressful from start to finish. I would not recommend Go Skippy to anyone.”
Good day, thank you for your feedback. Go Skippy aims to always provide excellent customer service, and I am sorry that you feel that we have not done so in this instance. We take customer satisfaction very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to Reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“Great start to my new year policy, great price and features included. Easy to setup account and get started, shame all insurers are not as polished as these”
“Completed quote details and authorised payment. Was advised not able to access monies from my account due to insufficient funds despite my account having in excess of £2000. Re-applied for quote to be advised premium had increased by £40 in 10 minutes. Repeated request for new quote, another £40 increase. Still waiting for confirmation that premium has been paid. Shockingly poor customer liaison.”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
