“An excellent deal a big saving over my last company.
I wold recommend anyone thinking of changing there insurers make sure That you Look at Skippy first.”
“My vehicle was reported a right off to my insurer. I assumed that they would cancel my insurance. Only to find out 6 months on that they have took direct debit from my account. I have never had this type of problem with my previous insurers. They wasn’t even willing to reimburse any of the money. Extremely unprofessional. Take you’re money to AA or other reputable companies.
A Single mother”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you
“I had a very disappointing experience with Go Skippy Insurance. They debited £250 from my account, and after cancelling, I only received £35 back. This feels extremely unfair and unreasonable — I was left out of pocket with no clear explanation for why such a large amount was kept.
Customer service was unhelpful and did not resolve my concerns. I expected transparency and fairness, but instead I felt misled and taken advantage of. I would not recommend Go Skippy Insurance to others based on this experience”
Good day, thank you for your feedback. Go Skippy aims to always provide excellent customer service, and I am sorry that you feel that we have not done so in this instance. We take customer satisfaction very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to Reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
