“Completed quote details and authorised payment. Was advised not able to access monies from my account due to insufficient funds despite my account having in excess of £2000. Re-applied for quote to be advised premium had increased by £40 in 10 minutes. Repeated request for new quote, another £40 increase. Still waiting for confirmation that premium has been paid. Shockingly poor customer liaison.”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“Super easy to do extremely competitive prices offering better overall cover than any other company I’m definitely happy I never even thought that I could do online with mobile phone at my age but go skippy made it easy”
“Easy to arrange although insurance is not due yet. Was disappointed I had to pay a month in advance, thought the money would be taken on the due date”
“Great service. I have just signed up and completed car insurance for myself. Exceptional pricing great and easy to apply. Would highly recommend anyone. Also facility for the online portal for all documents. Amazing service and company”
“I have just signed up with Go Skippy, but it was very easy and they were the most competitve price I was offered with the benefits I was looking for. I decided to go with them due to the excellent Trust Pilot rating.”
“I honestly couldn’t be happier with my experience at GoSkippy. From start to finish, everything was incredibly easy and stress-free.
The customer service team was friendly, helpful, and quick to respond to my questions. They explained everything clearly and made sure I understood my cover options without any pressure. It really felt like they cared about getting me the right policy rather than just making a sale.
The price was also a huge bonus — very competitive and great value for the level of cover I received. The whole process of setting up my policy was smooth and straightforward, and I received all my documents promptly without any delays.
Thankfully, I haven’t needed to make a claim, but based on how efficiently everything else has been handled, I feel confident it would be just as simple. Overall, I’m extremely happy with GoSkippy and would absolutely recommend them to anyone looking for affordable, hassle-free car insurance.”
