“I have just purchased the policy. But the price was right for me. It includes all the extra products that I usually have with my car insurance. It is early days for me to comment on any other aspect of this company. I will have to wait and see what their customer service is like, when i need to contact them.”
“Mediocre attitude when attempting to set up 2 car policy’s asked for a deal if I ensured both cars with them would I get a discount and the best I got was £20 off the admin charge for it to be done over the phone only ended up getting the one policy because of this”
“I had conversation yesterday with one of you Colleague he was not fully understanding as I was currently customer with you since 2019 and I had fully fir 15 year NCB and I was not happy because this will expires why?
And what I should about it to retrieve it it should be a solution in place. This is a 15 year driving NCD bonus and he was in his internal mind how to To grab my monies instead of him saying were you insured your car last year ask them to email us your NCDB to us.
J as not happy”
“Been with Goskippy for past few years. Didn’t renew me over the phone quoted an outrageous high price for just amending a few details went through comparison site for around a third the price!”
“I felt like the person I was talking to wasn't even going to find me a better deal then I had to pay a hefty deposit for a renewal. After I was constantly put on hold so he could speak to his supervisor.”
“Renewal for car insurance was a bit of a drag, instead of the link to doing it online working or even being able to do it via the portal I had a long phonemail with lots of upsetting instead.”
