“I was kept waiting on hold for 45 minutes until I got through to someone I could hardly understand
Other than that everything was sorted out ok
I still donβt understand why itβs gone up so much in price when Iβve had another year without a claim and my vehicle has lost another years value !!”
“The purchase process was simple and the quote was cheaper than other insurance companies that made me happy .
However , I had an incident on 28th Nov and I am still waiting for Car repair . The assigned garage by GoSkippy ( or Somerset Bridge ) was given all details and they are saying that they are waiting for approval on the quotes from the insurance company . The delay is not good for me as I have been driving the damaged car nearly 2 months.”
“Initially easy to contact via phone, but then phone communication became confused when trying to secure the policy. Got there in the end, but it was anxious few minutes, and staff were calm, friendly and professional.”
“Too many types of policies. Basic had Β£970 excess. Standard was Β£440 excess. Overall expensive but at least they do it for a lexus SUV. Easy to use Web πΈοΈ.”
“It was so simple, after researching the market it was also the very best value for money too.
Same cover exactly and Β£200 less than my current insurer”
“I wanted to add legal cover (approximately Β£30), but was informed this wasnβt possible unless I also purchased RAC cover for approximately Β£50. This needs to be corrected on the website. Since I already have AA cover, I feel misled into purchasing this unnecessary cover.”
