“I haven't had to claim so I cannot comment on that side of things. I have only given 3 stars as firstly I was unable to amend my address on the online portal and upon ringing I was advised to di this, it appears there was a fault. Secondly, £50 to change your address!! What a complete rip off!!! You have to change it when you move or your insurance won't be valid so they have you hook line and sinker. Where in the world does it cost £50 to type a new address into a computer and send an email with updated documents? Not even paper copies so no paper, ink and postage costs... I'm a a loss as to how you can charge so much?”
“Bought car insurance from GoSkippy on their website. The website was easy to use and understandable. The price for insurance was reasonable. I am very impressed.”
“I purchased new car and within minutes of calling go skippy , I was off on the road safe in the knowledge the best insurance was in place. Thank you go Skippy , you certainly ' hop to it' with a speedy and efficient service. I have recommended you to my friends.”
“The staff never been clear , and they don't respect that not everyone is English speakers.
They need to know that some people need to hear the words properly and listen to it properly.”
“Great company but harass you for months before your renew date, i have requested that they do not ring but im getting 4-5 calls a day and at least 2 texts a day. I WILL RENEW MY INSURANCE WHEN I AM READY, PLEASE STOP CALLING ME.”
“I didn’t get a no claim bonus for my third year?!
Also, I haven’t yet had any claims, so I don’t exactly know how Go Skippy responds when a customer needs them. So far, however, I’m ok with it.”
“As the online payment would not take I was charged £20 for calling in to sort the issue.as it hade to be set up over the phone not impressed but the staff was helpful”
“Easy online change of car insurance, although if you have to phone up for help with it as the online doesn’t always work, you do get charged a lot. But overall ok”
