“I am not good on internet I prefer to deal over the phone but they told me they wil charge me £20.00. I told somebody to do it for me. Please if you can send me the insurance documents by post I will be very greatful”
“Got a great quote for insurance, wanted to speak to somone as car has a few mods I wasn't able to add on site . £20 to arrange cover over the phone....”
“So far they are doing well. I would wait until the time of renewal and requesting no claim bonus certificate. as that time most of the insurance companies give a hard time.”
“Online wouldn’t accept my card payment for some reason so rang customer services and they wanted a £20 admin fee plus double for the car insurance. Luckily managed to get online to work but should honour the online amount when calling especially when it’s not your fault.”
“Quick and easy to set up insurance.
Only thing I've found as a negative is it takes a while to get through on the phone, although once through call handlers are helpful and polite.”
“Good service but takes a long time to receive any documents. I got insurance 6 days ago and still not received documents. But had conformation over the phone. Also easy to change over a car!”
“Only happy about the price I paid. Not so happy about doing it over the phone, had to ring up four times as some of the team where not clued up on the procedure.”
