“I had a very disappointing experience with GoSkippy Insurance. My policy was cancelled after a short time and the whole process was very confusing and stressful. I expected a much better service and clearer communication from the company.
Unfortunately, this experience has left me very unhappy and I would advise others to carefully check everything before choosing this insurer.”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“Always have issues with their portal meaning you have to call them every time you make a change
Wouldn’t insure me on a new vehicle but other companies would
Can’t ever hear them on the phone caused me nothing but stress”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. We would appreciate the opportunity to assist you further. Please email reviews@goskippy.com Thank you.
“After dealing with repeated setbacks, I finally found guidance that was honest and well-structured. The regular updates and professional approach helped restore my confidence.”
“Never heard of GoSkippy before I did a comparison on GoCompare and popped up as competitive with decent add ons. Really easy to fill out the details and get my car insurance up and running . Well done Skippy”
“So easy to switch from my current broker.
Efficient, professional and friendly chat with agent to comply with my request for postal communication.
Financially better deal than my current provider. Impressed so far.”
