“Absolutely awful service, cancelled my policy a day after taking it out and suffered a cancellation fee of £45 just to change, received no notification to say my cancellation had been done nor did online indicate the cancellation had worked so need to continue contacting and chasing them to sort”
Hi, we sincerely apologise for the delay in responding. We have been subject to some IT technical issues and as a consequence our back-office functions (including phonelines and emails) have been inactive since Friday 17th November 2023.
I'm sorry to hear of the lack of contact you've had with regards to the cancellation of your policy. If you still require assistance with regards to your query, please email us at gogirlfeedback@sabre.co.uk so we can assist once systems are fully restored. Kind Regards.
“Go Girl was the best price match to all other companies and made it super simple to understand what my insurance policy covered. Managed to sort it out super quick and easy :)”