“Cheapest insurer without a black box! The optional extras for my policy are cheap and long term could save me lots of money should they need to be put in use! Customer service were easy to contact and happy to answer any queries I had regarding the policy.”
Hi, sorry to see this. If you would like to drop us an email to gogirlfeedback@sabre.co.uk with your policy number or vehicle registration then we can look into this. Many thanks.
“Where do I start
Charge £25 every time a change took £75 off me this year on top of premium.
Car wrote off at Christmas took to mid February to advise settlement after me chasing countless times.
No one returns calls
Then they paid the money into wrong finance account, which meant it was sent back to them. After I chased again it took several more days/week to pay money back into the correct account. Which cost me extra interest for all the delays.
Although I have protected no claims they even put my car DD payments up by about £20 per month!!
Called to advise Change of DD and to pay this months payment and they refused to take my payment telling me that they would charge me £20 for failed DD and could only take payment when they contacted me to say DD has failed!!!!!
So tonight they won't take payment over phone so my account upto date but they will let it fail and charge me £20 for privilege of phoning back
Oh yes and then £25 again to note on account that I drive a company car and my mileage is less than 4000 a year now!!!
Customer service is shocking
I have never dealt with a worse company in all my life.
My advice it is not Go Girl it's Go Elsewhere”
Hi Michelle, Sorry to see this. Please could we ask you to drop us an email at gogirlfeedback@sabre.co.uk with your policy number or vehicle registration and we will look into this for you?
“Best price. Really helpful customer service. Phoned to enquire about making a change to policy but decided not to go for it after quote and staff were still friendly putting no pressure on me, something other companies have done. Glad I'm insured with Go Girl.”
“Cheap, flexible and easy to set up. Don't know about customer service as I haven't had reason to be in contact. Details of policy seem quite transparent.”
“Changed one item on our insurance and somehow they removed our No Claims at the same time. Very poor at answering the phone. Nice staff, terrible insurance company. Avoid them”
Thank you for the review. Please could we trouble you to send your policy number or vehicle registration to gogirlfeedback@sabre.co.uk in order for us to look in to this further? Many thanks.
