Hi. We are sorry to see this review. If there is anything you would like us to look into further for you, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk . Kind Regards.
Hi Karl. We are sorry to see this review. If there is anything we would like to investigate further, please email us at gogirlfeedback@sabre.co.uk Kind Regards.
“Very bad insurance company
Very bad insurance company.
I asked for a price quote shortly before my insurance expired. They sent a 1st quote of £2,955. I told them I had a security monitoring system in my car. and I asked for some discount for it. but after 2 days they sent me the 2nd quote as 6,418 pounds. I called with the phone. I explained the situation. He gave nonsensical answers on the phone.
I condemn this insurance company.
I do not recommend this company to anyone.
Stay away from this insurance company.
Mehmet Sah Karatas”
Hi Mehmet. I believe we have already picked this up via another channel but if not, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk so we can look into this further. Kind Regards.
“2 times calling in 1 hour , waited 10 min and 6 mins no answer just same loop of music
1 time waiting 11 mins 40 , got bored and 26 mins across 3 calls is just not acceptable .Insurance up 15% from year 2 with one yr NCD ,
SO 2 years NCD with same Company nets you a 15% rise not a 5% reduction ?
No wonder no one wants to answer , As there is literally no reason for such Hikes !
Auto Renewal ? Hmm I'll wait to see what you say as you can dam well call me now ,Ive tried enough dont you think ?”
Hi. We are sorry to see this review in relation to the issues you have had getting hold of us and the increase in your renewal premium. Please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk so we can investigate further for you. Kind Regards.
“Once our daughter passed her test they were unhelpful and rude to our queries about changing the insurance from a learner to a qualified driver.
£169 for 10 days insurance as the policy renewed then, needless to say we won't be renewing with them. The guy on the phone clearly didn't like his job and was surly and unhelpful.
We understand that there would be a cost but that is ridiculous.”
Hi Kim. We are sorry to see this review and hear of the manner in which you were spoken to. If possible, would you be able to email your Certificate/Policy Number to gogirlfeedback@sabre.co.uk so we can look into this further for you? Kind Regards.
“I have used Go Girl as my Insurance holder for both my first and second year of driving. They were the cheapest quote I had received which was the main reason why I chose them. However the staff are fabulous to talk to and so very helpful over email and phone calls. The waiting time is never too long and they always call or email me to remind me of documents etc that I always appreciate as it helps to keep me on top of things. Today I spoke to a colleague named Hayley who I would like to point out as she was simply great. She was very understanding over the phone and gave me some useful advice on my next steps. I would just like to say what a great company and they’re definitely worth being with for your Insurance.”
“I have used gogirl twice now, the first time was hassle free but recently (2022) when I signed up with them again they were asking for all my no claims bonuses. I submitted them all on their online portal, but then they came back to me saying the one document did not specify something correctly. I then got my previous insurer to email me another document which I submitted. Then all of a sudden they came back saying its 2 years old and cannot be used and I need to pay another 74 pounds. Ridiculous! As i had a no claims bonus with them that expired in 2021! I submitted everything correctly, yet they still charged me. They just want to get as much money out of you as possible. I will never be using them again.”
Hi. We are sorry to see this review and the issue you have had in relation to your no claims bonus. If possible, could we ask that you email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk so we can investigate this further? Kind Regards.
“Took out an online policy through compare the market this afternoon as soon as the policy document came through I realised the date was wrong. Phone them and they wanted an extra £130 on top told them not to bother and cancel and they’ve just taken £45 of me for doing nothing I’m absolutely fuming scam artists absolute day light Robbery”
Hi Lisa, We are sorry to see this review in relation to the charges applied to amend your inception date. If possible, would you be able to forward your Policy Number to gogirlfeedback@sabre.co.uk so we can look into this for you? Kind Regards.
