Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,721 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Write Your review

Tell us how Go Girl Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a fanatsyic company for young drivers i am absolutly happy and would remendend this company”

Helpful Report

“Very good service”

Helpful Report

“cheap car insurance for new drivers is 4000 pounds thats what they say. Okay”

Helpful Report

Hi Vasia, Thank you for leaving a review and sorry to hear we are not as competitive as you had hoped for. If you need assistance or for us to look into anything please do not hesitate to contact us at gogirlfeedback@sabre.co.uk. Kind regards.

“AWFUL!!! Please, please, please DO NOT use this insurance company!! They charge huge deposits and threaten that they will cancel your policy after one late payment due to Corona virus, no sympathy or help what so ever. My monthly cost started at £150, then it went up to £180 and now it's £215 because of 'admin fee's' after they apparently had to change something on my file. They are all rude, not helpful in the slightest and are just after your money. Just be cautious because they will take your big deposit and then not care less about cancelling your policy. And they will put your costs up every so often with no real reason as to why. Scam artists and I would not recommend to anyone! Go elsewhere!!”

Helpful Report

Hi Daisy, We are sorry to see this review and would like to investigate your comments further. In order for us to locate the policy please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Kind regards.

“Low rate .good service”

Helpful Report

“Best of best”

Helpful Report

“Customer service is awful! Asked if there is any options for myself as i am experiencing financial difficulty due to covid-19 and was told they don't and charged me a late fee for taking the direct debit out on the wrong day. Do not open a policy with them!”

Helpful Report

Hi There, We are sorry to see this review and would like to investigate this further. Please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Many thanks.

“I wouldn’t give a 1, but you have to rate them. If you know what’s best for you and as a young driver, do not use this insurance. They only care for themselves, and your money. There are no benefits, being with them. I had an incident, a metal object in the road slashed both of my tyres. I pay monthly for insurance. Only to pay £307.00 to get my car towed. Because my excess is high, they are unable to reimburse me. What is the point of paying monthly fo insurance ? They’re not upfront, nor honest. As a young driver they take advantage. Go elsewhere”

Helpful Report

Hi There, We are sorry to see this review. In order for us to investigate please can we trouble you to send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Kind regards.

“Cheap, reliable and great customer service”

Helpful Report

“Never answer customer service Emails I was outside the country an issue occurred with payment Telephone numbers wouldn't answer My son called and they said they needed an email I emailed twice no answer No chat bot on line They cancelled my car policy Unbelievable if i could have had contact the matter would have been solved immediately Very grumpy speaking to my son Very poor service Will not recommend them to their very poor communication Never answered”

Helpful Report

Hi There, We are sorry to see this review and would like to investigate. Please can we trouble you to send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Kind regards.

“Missed a direct debit as forgot it was coming out and with a pandemic was preoccupied went to pay 3 days later by debit card and they charged £20 late payment fee which is half again of monthly premium. Going to cancel as not being ripped off, how do they justify £20???”

Helpful Report

Hi There, Please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk and we will take a look. Kind regards.

“Charged for not telling them about expired points despite them admitting as they'd expired they wouldn't affect the price of the policy. Absolutely awful when I unfortunately had a minor accident, can't even begin to describe how poor their claim handling process is then when it came to renewal their customer service were rude and unhelpful. I have never known an insurance company demand to know exactly where I intend to take my car, how on earth am I even supposed to know that in advance?”

Helpful Report

Hi There, Sorry to hear of the issues you have raised. We would like to investigate your comments further. Please can you send a policy number/claims reference to gogirlfeedback@sabre.co.uk? Kind regards.

“Horrible ..have been cheated”

Helpful Report

Hi There, We are sorry to hear this. Please can you send some more information along with your policy number to gogirlfeedback@sabre.co.uk and we will investigate. Kind regards.

“This is the worst insurance company I had never seen in my life. They act nice before you accept the deal. But once you accept the insurance they will charge you however they want nd they will suck your all money. Its a big fraud to keep our deposits. Dont trust this company.”

Helpful Report

Hi Sha, We are sorry to see this review and would like to investigate your comments further. Please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk. Kind regards.

“This is worst insurance company I’m not using your insurance still you charge me no deposit money return better to choose some other”

Helpful Report

Hi There, Sorry to hear this. Please can you send your previous policy number or registration to gogirlfeedback@sabre.co.uk in order for us to investigate. Kind regards.

“I would like to recommend everyone go girl insurance, the process is very smooth and the customer care always help with the queries.”