Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,721 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Just now Terrible customer services Terrible customer services, rude staff and extortionate prices for a late payment. Double what banks charge. Their staff refused to offer me any assistance and even went so far as to argue with me. Cannot wait till the policy expires and I do not have to use them again. AVOID AT ALL COSTS.....”

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Hi There, We are sorry to see this review and would like to investigate. Please can you send us a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Thanks in advance.

“Shockingly bad customer service at every stage, rude and/or inept callcentre staff. The cheap insurance wasn’t worth the hassle. Following a formal written request to change my address - to which I received a response - I have found out today that Go Girl failed to update my address details 9 months ago. They the informed me that as a gesture of goodwill they would commence the increased payment as of next month only, when in fact all risk factors had gone down. The rep I spoke to had the demeanour of a surly 15 year old hauled in front of the headteacher to explain why she had cigarettes in her school bag. When I asked to speak to her superior I was told she was the manager. Shockingly bad, I will never use this company again.”

Helpful Report

Hi Laura, Sorry to see this. We have also received this review on a different review site and have responded to you. Please can you send us a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Many thanks.

“Cheaper insurance what i find. Thank you!”

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“Cheap insurance not just for girls 😏”

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“Simple easy and fast”

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“Price was good”

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“May give the best quotes to start with, however after a few months this price goes up without consent and the “company” do not answer emails quickly or sort matters out instead you have to fight for your money back over the phone with some arrogant employee!! Won’t be using this company again I tell you that... rubbish !!”

Helpful Report

Hi There, We are sorry to see this review and would like to investigate your comments further. Please can you email us at gogirlfeedback@sabre.co.uk and provide your policy number or vehicle registration? Many thanks.

“Happy so far, good service and easy to use. Was by far the most competitive quote.”

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“Very competitive quote from GoGirl. Chose to insure my daughter for her first car for provisional license. I completed the insurance online, but did need to speak to customer services a couple of days later and the lady I spoke to was great at making the changes I needed – UK call centre.”

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“Got cover really quick and was a good price. I had looked at loads on internet and was very surprised that this quote was way cheaper than the ones on popular leading sites which was a shock as always only used them thinking they were the cheapest. Had no problems with Go Girl at all.”

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“Poor service ,inadequate staff ,worst company to have an insurance with .Stay well clear”

Helpful Report

Hi Tracey, We are sorry to see this review and would like to investigate your concerns. Please can you email us at gogirlfeedback@sabre.co.uk with your policy number and we will investigate. Thanks in advance.

“Very quick and easy, i bought my policy online which took no longer than 5 minutes and documents were emailed to me immediately. Very pleased and would recommend.”

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“Unfortunately the start date was wrong ( no idea where you got that date from) You charged me over £50 to change date which I had no choice to pay as you were going to charge me over £100 to cancel policy. Telephone operators unhelpful!! BUYERS BEWARE!!!”

Helpful Report

Hi There, Please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk and we will investigate? Many thanks.

“Easy site access to register my new insurance policy”

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“Friendly customer service and very helpful when answering questions. Answered everything clearly and helped with any problems i came across. Will recommend to everyone. Absolute brilliant insurance company 😁”

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“Was the cheapest quote around, and the ease of use on the website.”

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“Ok but wanted to changed my issued date and was told it would cost me 300 pound to change it a week earlier”

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“I have had to make multiple changes to an existing policy, and not only was I able to phone after hours, but I was also able to speak directly to a very helpful agent, without having to listen to prolonged pre-recorded messages! The changes were made immediately, without fuss and without hassle.”

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“Great experience! New driver- so first time buying insurance, and I was really nervous that the process would be long with many questions, but to my surprise, it was quick and easy, and was the best price by far! Extremely easy and beat the competition. Happy with my service!”

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“Happy to get good quote as have been overseas for many years and hence no UK record. Easy to logon and finalise our policy”

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Go Girl Insurance is rated 4.4 based on 4,721 reviews