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Gatwick Car & Van Rental Reviews

4.9 Rating 356 Reviews

99 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

4.9

Based on 356 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite, friendly & when i needed to extended the rental days they were very accommodating to let me keep the van. Good competitive price. Van was clean, tidy & quick process from start to finish. I would recommend to anyone needing a hire in a hurry. Thank you 🙏”

Posted 1 year ago

“Don't be fooled by the name, Gatwick car and van rental also services Heathrow. Travelling from Australia for a 5 week stay in the UK, we saved $2000 compared to the big rental companies. At that price I did have some concerns about potential downsides but no need to worry. The car was an immaculate, almost new Mercedes, the communication from Adnan clear and the customer service excellent. Kelvin met us at the airport, quick run down on the car, sign the (electronic) paperwork and on our way within 20 minutes. The rental return, Kelvin picked up the car from our hotel. Again a quick and easy process.”

Posted 1 year ago

“I hired a transit for a one day house move. Sunday collection was convenient for me and kept the price down. Online booking was quick and easy. The staff were helpful and friendly and the pick up and drop off was quick and efficient with all the paperwork being digital so I had a full record of the hire on email instantly. The van was very clean and great to drive. I will definitely hire from them again. Very pleased 😁👍”

Posted 1 year ago

“best prices by a long shot. even though they are not based 'at' the airport, they are just a few minutes from Gatwick north terminal and will pick up / drop off at the airport. easy-going, fast and friendly service. Have used them twice now and will go back again.”

Posted 1 year ago

“Excellent service from start to finish. From friendly staff who really want to help you, to excellent low mileage vehicles, one could not ask for more. The rate we were quoted beat any other by a country mile with no sacrifice on quality and benefits and the car we had was superb. Really liked the fact that the fuel tank needed to be at the same level when the car was returned, negating the last minute rush to fill the tank on returning the car. We will definitely have no hesitation in using this company again. What a pleasure!”

Posted 1 year ago

“First class service from booking to collecting the car and returning it. Was picked up from the airport and delivered back there after dropping car off. Couldn’t fault them. Friendly and super efficient. Will definitely use them again and recommend them.”

Posted 1 year ago

“Fantastic car rental experience. Will definitely be using this company again. Raz is the best!”

Posted 1 year ago

“I ve tried to hire from Gatwick Car & Van Rental and I was not disappointed the van was clean, low mileage and perfect condition. I will use them again!”

Posted 1 year ago

“i always hire from these people and as usual was not dissapointed clean vans low mileage vans”

Posted 1 year ago

“We have recently rented a car for two weeks and am very pleased with the service from the team at Gatwick Car & Van Rental. From my initial contact with Ad, Raz and Alex to make the booking and get the car, they were all extremely helpful. The cost of renting through them is much better value than the car hire companies at the airport. We booked the pick up/drop off at the airport terminal and this worked brilliantly. Raz left us back to the airport and even gave me a pound coin to get a trolly. Thank you Raz, I will give your pound back to you the next time I'm in Gatwick and renting another car.”

Posted 1 year ago

“Fantastic car hire service, very simple and straightforward to collect and drop off the car. Car was in great condition. All staff were very friendly and welcoming. Prada - who picked us up and dropped us at Gatwick - was so kind and helpful. Highly recommend”

Posted 1 year ago

“Great car rental company to deal with from start to finish. We’ve used them twice now, they’re great value, communicate promptly and clearly, and have always rented us excellent vehicles. There are a few dodgy car hire companies out there so very pleased to have found such a reliable one.”

Posted 1 year ago

“Excellent service, pick up at Airport, out of hours drop off and provided taxi number to return to airport. All faults on vehicle shown on photos and checked on pick up along with fuel levels. Our £250 deposit was refunded to our bank the day after the rental ended, even though this was a Saturday. Best service on a rental for a long time.”

Posted 1 year ago

“I really appreciated the personal touch from Adnan and Ras and the great advice … especially when I was asking for a car when I clearly needed a van … which saved me a lot of money too! They are now my ‘go to’ Company when I’m in that area.”

Posted 1 year ago

“Really smooth process: quick pick up and drop off from the airport; efficient and honest pick up, drop off and assessment of car. Definitely use next time I'm in the UK.”

Posted 1 year ago

“I've rented Cars and Vans in many places, but "Gatwick Car and Van" are the TOP!!! Great service and availability from reservation to the pick up and drop off in the airport. 100% fully recommended”

Posted 1 year ago

“The team at Gatwick Car and Van Hire always go above and beyond to help. Nothing is too big an ask and they are always on hand to answer any questions and assist. Their customer service is faultless. Their pick up and return process is always so smooth and quick. We have used GC&VH several times now when visiting family in the UK and they will always be our preferred company for car hire.”

Posted 1 year ago

“Good service and good service, very efficient will be using again,thank you.”

Posted 1 year ago

“Highly recommended 100% We will definitely be using your company again 5 Star service, ⭐⭐⭐⭐⭐”

Posted 1 year ago

“Highly recommended. Service excellent. Vehicle clean, low mileage and reliable. Would definitely use again. Thanks guys.”

Posted 1 year ago

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Gatwick Car & Van Rental is rated 4.9 based on 356 reviews