Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.90

4.9 Rating 529 Reviews

98 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 529 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy people to work with, very helpful!”

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Posted 2 years ago

“Friebdly service and great cars . Always Clean and New . The car rental really added to our holiday .”

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Posted 2 years ago

“Fantastic service from start to finish… excellent rates , very efficient staff nothing to complain about”

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Posted 2 years ago

“Very efficient and cost effective car hire. Was great to be greeted directly at the short term car park LHR, with no hassle or waiting. Especially after a long flight from Australia. Highly recommended.”

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Posted 2 years ago

“Very good service and nice cars. I have used them a few times and they are very efficient.”

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Posted 2 years ago

“Great people to deal with and the rental car was perfect”

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Posted 2 years ago

“Friendly great service . Great car Very happy”

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Posted 2 years ago

“Nice service, price and shuttle service to the airport”

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Posted 2 years ago

“Great help, great service, great car and great price! Will definitely use next time in UK. Thank you Raz and Prada.”

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Posted 2 years ago

“Everything a car hire company should be! Prompt and efficient communication by phone and email. Fast but very thorough collection and return of car. Car as requested, and clean, modern and in excellent condition. Staff helpful and polite. Transfer from and to Gatwick airport for minimal charge.”

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Posted 2 years ago

“Staff were very friendly, courteous and helpful, however the reason I have put 4 stars not 5 is because when collecting the car, the mechanic or cleaner of the car, took their time getting the car ready, so in my opinion, the experience could’ve been more efficient.”

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Posted 2 years ago

“We have used this company when visiting from Canada and have used them over the last 10 years. They very friendly, well run and organized. The cars are always clean and have never let us down. They are always happy to pick us up and drop back to the airport at the end of our trip. We highly recommend this company to anyone wanting to rent a car.”

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Posted 2 years ago

“Exceptional service. Competitive prices. Very friendly staff from driver to rental area to reception staff. Very friendly, helpful and informative. Would highly recommend and definitely use again”

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Posted 2 years ago

“Very easy and straightforward van rental. Polite and helpful staff. Sunday night drop off with lock box for the keys was a great bonus. Have used before, and will use again.”

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Posted 2 years ago

“I only had a one day window to hire this truck & it was on a Sunday. Their late hours afforded me a late Sat collection and a late Sun drop-off. Accordingly, a one-day rate for hiring was possible. Great vehicle. Great rates and superb customer service. Would definitely use them again. Highly recommended.”

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Posted 2 years ago

“Service quick and fast. Process easy. Agent friendly and efficient. Van however was damaged. Sat nav/radio not working. But fit for purpose at reasonable price”

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Posted 2 years ago

“Very straightforward collection and return of the car. No issues. Prompt return of deposit paid. Would definitely use this company again.”

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Posted 2 years ago

“We have used this company several times when visiting the UK from Australia. They have been very helpful recommending the correct size of vehicle for our needs and the pickup and drop off is always hassle free and very convenient”

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Posted 2 years ago

“Excellent range and quality of vehicles. Very honest appraisal of vehicle condition on return. Having hired several vehicles over the last two years I believe Gatwick Car & Van Rental to be totally trustworthy.”

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Posted 2 years ago

Thank you very much for your 5-star rating of Gatwick Car & Van Rental, Terry! We are pleased to hear that you have enjoyed the excellent range and quality of our vehicles as well as the very honest appraisal of the vehicle condition on return. Your feedback is very valuable to us and it is great to know that you trust us as you have hired vehicles from us multiple times over the last two years. Thank you so much for your kind words!

Posted 2 years ago

“Very convenient location, great new van which drove like a dream! Would definitely use this Company again!”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating of Gatwick Car & Van Rental. We are thrilled to learn that we provided you with a convenient location, great van that drove like a dream, and a great rental experience. We would be more than happy to welcome you back for a future rental. Thanks again for your kind words.

Posted 2 years ago

Gatwick Car & Van Rental is rated 4.9 based on 529 reviews