Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,556 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 11th September 2025

413

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy service at at reasonable price”

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Posted 5 years ago

“Fast efficient service , had a problem with some parts of gazebo damaged , Spoke to a lovely lady called Donna and she got it sorted out with replacement parts within a few days !! Gazebo looks lovely and really sturdy.”

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Posted 5 years ago

“Excellent service - would use again. I”

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Posted 5 years ago

“From placing the order to delivery and customer care has been Overwhelming and excellent. Very helpful on the phone as well as emails. Very impressed.”

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Posted 5 years ago

“Excellent service and great quality as always. Will use again.”

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Posted 5 years ago

“Overall great customer service, had an isue with apoorly built unti btu that got resolved. Great prices, highly recommended”

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Posted 5 years ago

“I placed the order within days our new Palram Hybrid 6x6 Greenhouse arrived was put up without too much difficulty it looks fantastic very pleased with it great price too better than a lot of other companies would highly reccommend this greenhouse.”

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Posted 5 years ago

“We love our new Palram Sierra Cover. Great quality, easy to fit and looks fantastic! First time ordering from Garden Street but would definately use again!”

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Posted 5 years ago

“Need to arrange a return and alternative supply due to measurement error on my part. Garden street were very supportive and made the necessary arrangements with the manufacture.”

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Posted 5 years ago

“Just received my damaged gazebo leg replacement Thankyou very much for sorting out so quickly, would definitely use your company again”

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Posted 5 years ago

“Bought a Palram shed very good And fast delivery thanks”

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Posted 5 years ago

“Your lady in the office was brilliant”

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Posted 5 years ago

“Great value shed and fast delivery thanks”

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Posted 5 years ago

“Very efficient - a pleasure to deal with.”

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Posted 5 years ago

“Easy to order via the website and resolved a delivery query over the telephone with a very helpful member of staff. The Rowlinson horizontal slatted screens were delivered within the specified time period and are very well made. I would certainly use Garden Street again.”

Helpful Report

Posted 5 years ago

“Ordering was easy and then in the most appalling weather a driver turned up on time with my shed having come through storm and flood ( all pieces present and correct) and delivered it with a smile even though he was soaked. I could not be more pleased.”

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Posted 5 years ago

“The service was excellent from the Order down to the delivery. I was kept informed every step of the way. I would not hesitate to use Garden Street again and would recommend to a friend. Lynda”

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Posted 5 years ago

“This is my 2nd cover, 1st one lasted 3 years before it fell apart due to the elements. In fact this cover fits even better than the first one, it arrived promptly and just in time with all this rain, Rabbits and Guinea pigs all perfectly dry. Would definitely recommend, but it won't last forever, but still good value for 3 years.”

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Posted 5 years ago

“The website was straightforward and my order was confirmed within minutes. The table and chairs are as described and good quality”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,556 reviews