Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,490 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bistro table. Very well-made. We’ve used it every day!”

Helpful Report

Posted 4 years ago

“Ordered the unity double bbq table on 9 August and it was delivered 13 August. Good service, no problems. Received sealed box with instructions and simple to assemble. Husband super happy with new outdoor bbq trolly. Sturdy and weatherproof 👍”

Garden Street 5 star review on 18th August 2020

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Posted 4 years ago

“Excellent! First time I have bought from Garden Street and I am very impressed . Excellent customer service, they kept me informed when the furniture went out of stock and when there was a further delay, they gave me the option of cancelling and obtaining a full refund. I’m glad I waited because the furniture is amazing, It looks perfect on my terrace , is very good quality for the money and exactly what I was hoping for. I would not hesitate to recommend and would buy from them again..Oh and the delivery service was spot on as well. 10 out of 10 Garden Street!!”

Garden Street 5 star review on 17th August 2020

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Posted 4 years ago

“Excellent service, updated regularly about the product and delivery. Will definitely be recommending and using again.”

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Posted 4 years ago

“I ordered a garden shed and the company were very good, I was quoted 28days delivery and it was dispatched within 3 days so delighted with the product and service”

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Posted 4 years ago

“The bistro table arrive early and well packed. It assembled very easily. It’s very sturdy and well made. I love the colours and design of the tiles, this was the main reason for buying it.”

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Posted 4 years ago

“Very good customer service. I ordered a set and one chair was broken. Not only they would replace the broken chair but also change the whole order. Amazing customer service. Thank you”

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Posted 4 years ago

“Quality product at an affordable price. Very pleased and would recommend.”

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Posted 4 years ago

“My Benches arrived very quickly and are lovely...solid...well made....excellent....Highly recommend this company,”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“The product was very good quality and excellent value for money. Delivery was quick and well handled”

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Posted 4 years ago

“The garden bench I ordered arrived sooner than I expected, the quality was excellent and it was easy to assemble.”

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Posted 4 years ago

“Good service recommended”

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Posted 4 years ago

“Good product at great price”

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Posted 4 years ago

“We bought the Palram Sierra 3 x 3m patio cover in grey. Expected delivery 4th August ie 4 weeks delivery so we were really pleased when we had notification that it was to be delivered a week early. It was delivered well packaged by 2 very pleasant delivery men. No complaints at all and when we came to erect the instructions were very clear and the erection went very well. All in all a very satisfactory experience. I would add that this item was for sale at Amazon and at Wayfair for over £150 more!! Thank goodness we shopped around, we would definitely check out Garden Street before making any future purchases.”

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Posted 4 years ago

“Even through this difficult time we are all going through, emails were answered and delivery was spot on definitely would recommend...”

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Posted 4 years ago

“Service and delivery was excellent and would shop with this company again with no problems”

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Posted 4 years ago

“Excellent, professional service”

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Posted 4 years ago

“Once the item we wanted was in stock we were contacted straight away, the delivery was planned and the goods received within 1 week as scheduled. Really pleased with the efficient service and will use Garden Street again.”

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Posted 4 years ago

“Excellent service, free delivery, arrived within 7 days. Will definitely buy from Garden Street again.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,490 reviews