Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great planter and delivered quickly. I painted my planter with Cuprinol Seagrass which looks really good.”

Helpful Report

Posted 4 years ago

“Bought the Plumley Hardwood 6-seater Dining Set. It arrived comfortably within the predicted delivery time, was very well packed, is sturdily made, and pleasing in appearance. One chair was found to be damaged on arrival, but this was replaced without quibble, and arrived sooner than expected. Altogether a very pleasant purchasing experience which has left us well-satisfied with our furniture, and a company we would gladly recommend.”

Helpful Report

Posted 4 years ago

“Quick reply to enquiry,delivery time as promised ,excellent service would definitely recommend 👍”

Helpful Report

Posted 4 years ago

“Arrived on time - product amazing very easy installation”

Garden Street 5 star review on 15th March 2021

Helpful Report

Posted 4 years ago

“great service”

Helpful Report

Posted 4 years ago

“Great service garden street kept us informed as to delivery and ETA still waiting for some decent weather to put up the summer house.”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“Great service.. prompt delivery.. excellent product.”

Garden Street 5 star review on 13th March 2021

Helpful Report

Posted 4 years ago

“Ordered a breeze house on line , very simple , kepted up to date on order and delivery time, arrived on time , only downside all pieces were left on drive thought they might be on a pallet so had to move all in to garage , every piece was there.”

Helpful Report

Posted 4 years ago

“Very good service and product - recommended.”

Helpful Report

Posted 4 years ago

“Extremely efficient company, pleasant over telephone, understanding when things don't go to plan”

Helpful Report

Posted 4 years ago

“Garden Street was a really good company to buy from, the order was promptly processed and I received it when expected. The item I ordered was exactly as shown on the website and I'm very happy with the quality.”

Helpful Report

Posted 4 years ago

“Item was out of stock at first but was given a delivery date a few days later. On delivery day i was told would be delivered in the morning and I could track the movement and then given a 1 hour slot in which it was delivered. Certainly would use them again. Very happy with service.”

Helpful Report

Posted 4 years ago

“The bench was a gift for my son & daughter-in-law. We were all pleasantly surprised on the quality of the wood. It has now pride of place outside in the sunshine, a place to sit & chat with family members during these unprecedented times.”

Helpful Report

Posted 4 years ago

“Efficient service and items turned up when they were supposed to Would use them again”

Helpful Report

Posted 4 years ago

“good service. well pleased with the product. Thank you”

Helpful Report

Posted 4 years ago

“Good communication & good size plants arrived on time”

Helpful Report

Posted 4 years ago

“Lovely, strong, well-established plants delivered in good condition and on time. Would buy again.”

Helpful Report

Posted 4 years ago

“I ordered a pair of ever creatures wellies from Garden street and I had never come across the online site prior to this.The ordering process was easy and I received my wellies just a few days later with no problems.I am happy with the service and the boots!”

Helpful Report

Posted 4 years ago

“Great! Prompt, courteous communication and product arrived in perfect condition.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,549 reviews