Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the plum key six piece dining set with cushions. Great price! Best we could find around. Delivery very quick and we then ordered the parasol which again went through quickly. We’re delighted with quality of the product and with service from Garden Street. Only issue was that we didn’t get any timings from the courier company and items were left at side of house, the driver leaving before I’d opened the door. But all well with our new garden furniture which we are sure will stand the test of time.”

Garden Street 5 star review on 7th July 2021

Helpful Report

Posted 4 years ago

“Bought a 6x4 pent shed. Order delivered pretty quickly (compared to times quoted by other sellers). Delivery driver even helped take it to the back garden even though the original advice was that it could only be kerbside delivery.”

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Posted 4 years ago

“Found what I wanted at a decent price, ordered from Garden Street and product arrived within the time frame given and the item ordered was exactly what I wanted...brilliant thank you”

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Posted 4 years ago

“excellent customer service during the sale and just as important, after the sale. thank you”

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Posted 4 years ago

“Efficient delivery, excellent quality products”

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Posted 4 years ago

“Ordered suncast tremont shed late March had to wait a while as pandemic has caused delays in shipping arrived 11 weeks later .Shed so easy to erect and looks great up .Was worth the wait .”

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Posted 4 years ago

“Excellent price and very fast delivery”

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Posted 4 years ago

“Purchased a retractable awning. Great to get a call from Garden Steet the day after discussing delivery, very helpful and polite. Very quick and easy delivery. Really simple and good quality awning. Installation involved masonry drilling so provided you are comfortable with that it is extremely straightforward. Very pleased.”

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Posted 4 years ago

“Excellent product, easy to assemble and does the job.”

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Posted 4 years ago

“Good product”

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Posted 4 years ago

“Very good experience with Garden Street, would recommend. Delivered in time and professionally . Driver ver helpful and friendly.”

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Posted 4 years ago

“Had to wait a little longer than usual due to covid19 but overall when I did need to make contact staff were very helpful and polite and could tell me exactly were my order was up. On arrival of our garden furniture van people were so helpful and furniture is great extremely good quality and size was perfect.”

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Posted 4 years ago

“Whole online process very easy from browsing, to ordering, to arranging delivery, to arrival of my garden store.”

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Posted 4 years ago

“Good value and great service”

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Posted 4 years ago

“Very helpful staff on telephone when order placed. Great quality greenhouse staging received as ordered. Delivered within advised timescales. Recommended”

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Posted 4 years ago

“Very good service would definitely order from you again in the future”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Very good service. Bought a garden store online, price was lower than other sites offering the same product and delivery was exactly as stated. Got exactly what I wanted at a good price.”

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Posted 4 years ago

“excellent and very fair”

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Posted 4 years ago

“Love the table and the chairs with the cushions are really comfy. I like the fact that the set can be left outside in the summer and that recycled plastic bottles are used in the making of the cushions.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,549 reviews