Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product came on time and was exactly as described. Great service. Subscribed to emails and now get notifications of other products too.”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“Product delivered ahead of date expected. Was as described on website. Helpful delivery guy. Would recommend.”

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Posted 4 years ago

“Great service and great quality product”

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Posted 4 years ago

“Garden Arbour great. Delivered as stated and easy enough to put together.”

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Posted 4 years ago

“Hi, can't write a review, not got the goods yet,regards Rob Tate”

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Posted 4 years ago

“Good service, good product, will buy again from them. :)”

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Posted 4 years ago

“Excellent service, great product, delivered promptly”

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Posted 4 years ago

“We had a slight damage to one of our wooden garden chairs, and when phoning the member of staff to whom I spoke was very helpful, and in no time at all we received a replacement part.”

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Posted 4 years ago

“Fantastic, friendly, helpful. Would definitely purchase from again”

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Posted 4 years ago

“We purchased a fire pit and it arrived on time in excellent condition, would use this company again, first class service.”

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Posted 4 years ago

“Excellent value for money, good quality already reccomended to a friend”

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Posted 4 years ago

“Item delivered on time, well packaged making the service very good. Instructions included are adequate but from the advert (from which I ordered), the fixing height of the verandah was not specified. The positioning of the item (in my case) occurs below a single storey eaves at a height of 2400mm but the instructions within the package state a minimum of 2600mm. I will therefore have a reduced pitch which is fine so long as we don't have heavy snow fall.”

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Posted 4 years ago

“Very good company to deal with,Lovely lady on the phone, very knowledgeable, my fence arrived on time in perfect condition, I would definitely recommend.”

Garden Street 5 star review on 7th June 2021

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Posted 4 years ago

“Excellent and quick delivery. We did have a problem with one of the screws and a leg but these parts were changed quickly with Excellent customer service.”

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Posted 4 years ago

“I ordered the companion garden bench which arrived promptly. Very happy with the product and service and would gladly use Garden Street again.”

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Posted 4 years ago

“We bought a beautiful garden mirror. Delivered safely, we just love it! Thanks Garden Street 😊”

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Posted 4 years ago

“arrived on time in good condition”

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Posted 4 years ago

“We wanted two awnings for our south-facing patio doors. I rang Garden Street and the receptionist was extremely helpful, emailing me all the relevant information I had requested with no pressure to purchase. We ordered the awnings within the day and they arrived on the appointed day. The outer packaging was damaged on arrival and I informed Garden Street immediately. Again I was contacted and asked to confirm how much damage was done to the contents - thankfully none! The awnings were fitted the following week and we are absolutely thrilled with them. No more living behind curtains on sunny days - we now have shade in the rooms while still enjoying our garden outside. I would readily recommend Garden Street for the quality of their product, their competitive prices and their excellent customer service.”

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Posted 4 years ago

“We ordered a Norfolk Leisure Armona Sofa set on the28th May 21 just before the Bank Holiday. I was slightly concerned after reading the other reviews about the delivery time. I didn’t need to worry it was delivered on Friday 4th June by courier. The Courier company rang the day before to arrange a suitable day and time of my choice. They then rang just prior to arrival to check it was a convenient time. The delivery man was helpful and polite. So no problem there. It was all in one box so everything was present and correct. It took me and my husband 2 hours to put it together, the first chair took longer but once we had done that one the others were quite easy. The coffee table took 5 minutes. The set looks great and is comfortable, all in all an excellent purchase with good service and delivery times, absolutely nothing to complain about. I like the fact that the cushions fit in the storage coffee table, I have now placed it all together and ordered a cover for it. Very happy customer, I would deal with this company again.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,489 reviews