Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,557 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 11th September 2025

413

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, well packaged”

Helpful Report

Posted 6 years ago

“Good all round shopping experience. Product is of good quality; easy to order; delivered when Garden Street said it would and was really well packaged. Will definitely use Garden Street again.”

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Posted 6 years ago

“Overall very happy with the service”

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Posted 6 years ago

“great service, good product”

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Posted 6 years ago

“Garden Street were awaiting stock of the item I ordered, but despatched as soon as it was back in. No problems cropped up at all whilst shopping with this company. Would buy from again.”

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Posted 6 years ago

“Easy to use website for browsing and purchasing. Liked the quality of products for sale. No problems with delivery - got a call to discuss delivery options to make sure I was available which I thought was considerate. I purchased Rowlinson Screen and Paving Slabs set. Happy with quality and service.”

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Posted 6 years ago

“Delivered within timescale when I ordered. Delivery driver very helpful .”

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Posted 6 years ago

“Excellent quality, husband built it all on his own , looks very smart. Would recommend.”

Garden Street 5 star review on 19th August 2019

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Posted 6 years ago

“Second time have used this company. Just as good as the first.”

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Posted 6 years ago

“"I have just purchased the Palram anthracite 6 x 8 garden shed from Garden street.The shed was the cheapest on the market and great value for the money The staff could not have been more helpful and knowledgeable about the product. It arrived as promised on the correct date and time and was built up in 4 hours. I cannot thank the staff enough for the help they provided and will definitely recommend them to friends and family. I would like to give the company ***** stars. Best Regards Ian G "”

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Posted 6 years ago

“Quick delivery, good product, easy to assemble, definitely will use in a future. As surface was uneven had to add additional details”

Garden Street 5 star review on 18th August 2019

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Posted 6 years ago

“Ordered a garden picture which is lovely and arrived quickly. Waiting for another to come back in to stock.”

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Posted 6 years ago

“Excellent all round!”

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Posted 6 years ago

“Very good customer service. Will definately use again.”

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Posted 6 years ago

“I ordered a table with stools as a gift,it was out of stock but as soon as it came in it was delivered,very easy and very quick to arrive considering it was out of stock.very satisfied would recommend.”

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Posted 6 years ago

“Absolutely brilliant bought gazebo curtains for our Palram Palermo gazebo. They were quick to arrive and looked great. There was a slight flaw in one of the curtains I contacted Garden Street and received new curtains within 3 days! Would definitely buy from them again and I certainly recommend them”

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Posted 6 years ago

“Product as described. First delivery attempt within 1-3 days as stated. Delivery company then able to re-deliver on a day to suit. No complaints.”

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Posted 6 years ago

“excellent pricing of goods and very fast delivery”

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Posted 6 years ago

“My triple bin store was out of stock when I purchased it ,however a delivery date was given & right on time I was contacted to confirm when I would receive it. Only 2 out of 3 packs arrived , but I think the courier had dropped off the other in error as within an hour it was left at our door step. Customer services were very helpful in trying to sort it. Before attempting to assemble it I gave it 2 coats of Wilkinsons pine decking oil. I agree its helpful to have 2 people assemble it & found using 2 cramps & an extension on the drill / screw driver really helped. I also stapled strips of damp course to the lower edges to also protect from the weather. Very well made & good value . It has made a very attractive feature in our garden plus hiding those unsightly bins.”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

Garden Street is rated 4.2 based on 7,557 reviews